Insta-Cash Pawn #11 - Lewisville (TX)

Arthur Barroso Nice phone repair shop in this town, low price and very professional.

D Mel Phenomenal customer service. I called their store one morning to ask about a bracelet and made the payment over the phone. McKay personally delivered the bracelet to my place of work within the hour, beautifully wrapped. The bracelet is beautiful and I enjoy wearing it daily.

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.

Holly Terry I noticed a while ago my diamond was loose on my engagement ring, l I sent it back to the original company to have it fixed and it did NOT get fixed what so ever… it was a total failure. After doing some research I decided to check out Perez Jewelers in downtown Bryan! It took about a week for Erik to fix my ring and it looks incredible!!! I couldn’t be happier with the results and quality of his craftsmanship! The price was very reasonable as well for the amount of work he ended up having to do to fix my ring! I also was super happy with how he explained everything to me/ even showed me exactly what he was seeing with his magnifying equipment. I never felt I was in the dark or unable to understand the process. I can truthfully it looks better than when i originally got it from all angles! These pictures are to show my new and improved ring and if any of you run into this problem which God forbid, I hope you never do! I highly recommend Perez Jewelers!!!

Michelle Gonzalez Luis was absolutely amazing! He helped me find the perfect ring and made the entire experience fun, easy, and stress-free. His knowledge, patience, and genuine excitement made all the difference. I couldn’t be happier with my choice—and it’s all thanks to him! Highly recommend asking for Luis if you want top-tier service and expert advice!

Angelia Garcia Great sales throughout the year. They even price matched the online sale price in store! The staff is always nice, helpful and professional. The restroom is in good condition.

Bianca Perez I had a fantastic experience August and Junes! Amanda was incredibly knowledgeable and helped me find the perfect pieces to create several bracelets. The variety of charms and all the possible designs are impressive. I highly recommend this store for anyone looking for beautiful and quality permanent jewelry.

Angela Garcia Great service! Michael and Scarlett were awesome with attending us right away with kindness and professionalism. Definitely recommend.

Breanna Kelly Damaris was so kind to my boyfriend, Nathaniel and me! We were just starting the ring shopping process and she was able to provide us with great information and answered all of our questions! She was very mindful of our budget and after seeing other places, we can get way more with Lillian M as far as size and clarity by shopping small! It was so nice to see different settings, diamond shapes, and carat sizes with the magnetic band builder. 10/10 experience! They are our top choice after our appointment! Thank you! :)