Jewelry Limited - Richardson (TX)

Elizabeth Martinez Best gold and silver store in Texas! Oliver and the other guys there are very knowledgeable and genuine. I’ve bought a few beautiful gold rings and have always felt so confident in the quality and price. They’re honest, never pushy, and take the time to explain everything. It’s clear they really care about what they do. Definitely my go-to for gold and silver.

G SHI Yvonne was awesome! She helped me pick an awesome engagement ring, was very knowledgeable and explained everything thoroughly. I will ask for her next time I come back!

Cameron O’Dell Oh my goodness, they’ve been amazing. From when we got our engagement ring to needing it fixed it has been an amazing experience. Absolutely love them. Cheri, made the process easy and simple. My wife Jennifer loves her to pieces! Please come here for all of your jewelry needs!

Cristian Gallegos Jesse was amazing for sure coming back, don’t brother going to other pswnshops these guys are the best in Irving

Jasmine Bayliss After I recommended this jewelry store on a local mom’s group, I realized I never left a review for the store here. I highly recommend Kim Ngoc for onsite jewelry repairs. They have repaired gold earrings and rings for me. The store admittedly looks sketchy from the outside with the bars on the windows, and you have to wait to be buzzed in. However, this Vietnamese jeweler has been here since the early ‘80s. Gold jewelry is sold by grams based on market price, and I’ve found the price to be good. Most of the negative reviews I’ve seen have been related to customer service. I think most of the brusqueness is the language barrier. My Vietnamese is basic so I just wait to speak English with the daughter, Thao, who is delightful. They fixed my jewelry onsite while I shopped (about 45 minutes). Before my ring was taken back, Thao verified the stone’s authenticity and she verified it again before she gave it back to me. I’ve been pleased with the repairs.

Jontelle Mclellan Business was handled well. I went to pick up an order then when I arrived I purchased some more items. Had them installed as well as got a few items cleaned and they were ready at the time I was told to come back and pick everything up. Trish, the sales rep is such a sweetheart. Its always a pleasure to be served by her each time I shop at the Rosenberg location.

Kendall Smith WOW, Talk about personal service! I had moved out of state and wanted to send a gift to my real estate agent. My Giving Tree proactively designed a basket off very little info from me, sent pics via text and delivered the same day! The reciepant was thrilled. Highly recommend!

Julia Bolgov Thank you for your fast and high-quality service in resizing my two rings and smoothing out their sharp edges. I truly appreciate it. Thank you very much!

Alejandro S I’ve been shopping at James Avery for over a decade, choosing it for special occasion gifts because of the consistently excellent customer service and respect I’ve always received. Today was especially memorable as I had the pleasure of meeting the store manager, Nathan “Nate.” Without going into the details of the issue, I can say that Nate went above and beyond—returning my call promptly and resolving my concern with professionalism and care. He was kind, patient, and understanding, truly embodying the qualities of an outstanding store manager. Thank you, Nate, and the entire James Avery team, for continuing to provide such exceptional service.