1 /5 Marisol Cadenas: **They do not offer refunds..even if they fail to repair jewelry properly. Find a real jeweler you can trust. I would not go here.**
Stopped by super quick at ask a chain repair. He offered to fix my 14k white gold necklace with a ring. I was in a hurry and asked if it would hold. He said yes. I try to support small businesses and felt bad for this small store, so agreed to get the ring. My gut told me not to, but I didn’t listen.
The chain broke again the very next day. I brought it back in and he would not give me a refund. He only offered to have it sent out and get it soldered, which would take 2-3 weeks. I said I don’t want to lose this 14K solid gold chain as we bought it over 19 years ago. I didn’t feel comfortable trusting him since he let me pay for a “repair” he knew wouldn’t work. I told him this and he said I made the decision to pay. It’s not his fault.
I should have known not to trust this store when he didn’t even know the chain was white gold. He insisted it was silver. Only after he tested it did he believe it was what I said it was.
Conclusion: he means what he says about no refund. All the jewelry in there is 10k or fake. Don’t waste your money or time.