Jared Jewelers - Plano (TX)

Vy Chen this location is awful DO NOT WASTE YOUR MONEY HERE. i went in for a chain and to have a charm engraved, not only was Michelle N rude and unhelpful but the store’s machine didn’t work and my charm had scratches everywhere. my first attempt on engraving the charm was handwritten, a pretty decent size and written within the perimeters. the machine had completely FLIPPED OVER my charm and was writing everything all over the place. they let me redo it again and recommended i used the text setting, which completely ruined the whole purpose of coming in, where i wanted to hand write something but after seeing what happened i settled. i saw the worker pull out another charm from the drawer, where it was completely scratched up. even after using the text setting the charm FLIPPED OVER ONCE AGAIN and looked NOTHING like what was shown. it is completely illegible and looks like chicken scratch, and there is suppose to be a heart written on it????? only after i spent my money and wasted my time the worker THEN AFTER informed me that they have been having problems with the machine, why sell me something that you knew didn’t work?? and people were unhappy with???? i’m upset i wasn’t informed of the issues they had beforehand and how i couldn’t refund this scam. i will never be returning and i hope the worker is retrained thoroughly on customer service and letting them know of any precautions before they spend their money.

Nick Tabbatha was absolutely amazing! My fiancé and I walked in carrying a bag from a competitor, and I didn’t even realize we were in the wrong store because the entire team was so welcoming. Tabbatha kindly adjusted a temporary sizer for her ring and was incredibly pleasant throughout. Only after helping us did she gently let us know about the mix-up. It’s incredible how one person’s kindness can brighten your day. I’d definitely consider returning—top-notch service!

Gwen Mae I usually don’t hand out five-star reviews easily since I think there’s always something that can be improved. However, I have to say that Angela has created a few custom jewelry pieces for me, and every experience has been absolutely wonderful! She really takes the time to listen and provides great suggestions when I need them. Not only is her craftsmanship top-notch, but she also has such a lovely personality. I can’t wait to see what my next piece will look like! Cheers, Gwen Mae

Rachel Christian They are amazing. Kind patient and meticulous. I am so grateful to Becky and her team but the jeweler is one of a kind. Thank you all for the hard work and support throughout this journey Rachel.

Keandra Definitely will be coming back to this business. Absolutely great service and care; I felt like family instantly. I am forever grateful for this service. So professional and beautiful all around.

Sara K Love this fabulous shop! So many great finds and the owner Kara is wonderful! Tiffany is so kind & knowledgeable and Lucy the lil dog is adorable. They have a great rewards program and you get a “lucky scoop” of mini crystals with your purchase. Such a fun place to visit!

Althea Pannell Well they did an amazing job polishing my mothers ring so my daughter can borrow it for her wedding day

Alexis Garcia I had an amazing first-time experience at Solomon & Co.! I bought a beautiful pendant, and the quality is outstanding. Unlike other stores at Big T, the service here was top-notch. Leo went above and beyond to help me find exactly what I was looking for, and the whole process was smooth and enjoyable. If you’re looking for high-quality jewelry and exceptional customer service, this is the place to go. Ask for Leo—he’ll take great care of you! Highly recommend!

Hilda Leal What a wonderful experience just stepping into the store! The owner was friendly and extremely knowledgeable about the vintage jewelry she sells. I bought several gorgeous pieces for my broach collection. The prices are fair and the pieces are one of a kind. I totally enjoyed my visit there and plan to go back soon. I’m definitely going to let everyone know about this little “gem.” (Pun intended.)