Jacobs Insurance Solutions - Grapevine (TX)

Vicky McCown Incredible customer service! Debbie has gone above and beyond trying to get the appropriate certificate for flood insurance for us. She spent hours and hours working on our behalf! Thank you Duckworth Insurance!

Adam Pelan The Ridley Famers agency in Frisco is fantastic! I have worked with both Alex and Jacob and they are both top notch. This agency always provides the best service. Give them a call you won’t be disappointed!

Nekesha Harris I just wanted to give praises to Nick and Jacqueline! Jacqueline was very professional, gave me all the information i needed I still wanted to shop around and she didn’t have an attitude she was very polite! When I called back to finalize things because they had the best quote Jacqueline was busy at the time and I was in a rush so Nick took care of me he was a pleasure to speak with he was very professional but a sense of humor customer service needs more of how day! You guys are absolutely amazing Thank you for taking care of me although I was all over the place lol

Paul Dominguez I was treated with great customer service, while starting my new policy. The team has great energy.

Kim Thyfault Great people!!

Roberta Cortez When i started with this company years ago I had an awful experience that was unimaginable. I could not get a hold of corporate or anyone in upper management to respond. I called in and Loren Lopez assisted me and was so very pleasant and explained everything to MY understanding. I stayed with the company because of Loren. Today another young lady assisted me and was not good, but scooted over to Loren she took control explained with total patience. If you need help and want a pleasant experience ask for Loren Lopez. No anger issues, never gets frustrated very professional knows how to explain details step by step. Thanks Loren!

Michael Bridge We recently moved to Bulverde, TX and I felt it was important to try to support the local businesses in the area. Ive always been a fan of independent insurance agencies, but what really sets Mike Flowers agency apart is the service. Real honest local customer service from a local business. Mike even makes his personal cell phone available to his clients, and I truly feel if something were to happen he would be right there ready to help in any way he could. Priscilla was great to work with too, she was super responsive to all my questions, and helped setup my renters insurance and new homeowners policy while we waited for our new home to be built. I like to support local businesses, but Mike Flowers Agency makes it easy with their great customer service.