Klement Agency - Harlingen (TX)

Heather Triplett I had the pleasure of speaking with Angela who was beyond helpful to me. Not only was she very knowledgeable and informative when giving me home insurance quotes, she was as friendly as could be and really helped ease my anxiety through the process. Insurance was very stressful and overwhelming to me and she was very understanding and it felt like a ton of weight lifted off my shoulders. I would highly recommend her to anyone! Thank you so much Angela!

Anthony Moore I have been using this office for several years now. Brett and his team have always gone above and beyond to help me. They have sat with me and helped me to personalize my policy to make sure I have what I needed. They have jumped through hoops to help me make changes as needed. They truly make me feel like family and I have no plans on changing anything in the future. If you need a new agent, Brett is your guy. You won’t be disappointed

Eric Edwin Frank has been a huge asset to me in assisting with my insurance needs both as a small business owner and personally. He has always taken the time to present various options, pointing out their pros and cons and how they would fit with my personal needs. I am confident that I am getting the best coverage options through reputable companies based on his insights.

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Renee Soliz Maria is great, she got me a low rate and I loved that she assisted me on her day off. Looking to get my husband switched over now

Anthony Chiang One of the best Agent in town, I was just literally drove by and saw the sign outside, and decide to go in to check on some rates and compare to my current insurance. She was so nice and amazing, walk me thru all the step, and by the time I walk out her office, she had cut my insurance in half with all the cars that I have. I would definitely recommend her to everyone. again one of the best in town.

Russell Johnson Great staff and insurance!

Sthephannia Evans Thanks to Erisha for her great service and excellent work. A very understanding person who helped me with both monthly and entry prices. I recommend her 100%.

Tricia Ricketts I had used the same insurance company for years. When I had to make a claim I discovered I had just a basic policy that didnt cover anything and my agent was like oh well sorry about that. I called RJ and he listened to my concerns. He went right to work letting me know what I needed and what would cover my business the best. He wrote things out so I could understand and explained a lot so I could look over things when I had time. He checked in with me not being pushy just seeing if I had time to look at things and decide. I gave him a day when I could get it taken care of and we got it done with in a few hours. I also had issue with my Auto insurance almost doubling so I had him look at that for me as well. He found things I didnt need and also found me better coverage and a lower price. I like I was treated like a person and not just $$$$$.