Jacobs Insurance Agency - Sugar Land (TX)

Sandra Winn Exceptional service! Johnny is incredibly knowledgeable and truly cares about helping me find the best insurance solutions. They took time to explain my options and made the process easy and stress free. If youre looking for reliable auto, home, or life insurance I highly recommend Horace Mann!

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Ginger Moore Very professional and helpful

c tarter Fantastic service! Carlos was able to provide us with a great business insurance package at a great savings. He took the time and evaluated all our insurance needs and was able to recommend several options. He was honest and told us some of our current policies were a good deal and to stay put, who does that now days? If you are shopping for insurance start with High Plains Insurance Agency.

Pedro Varela “The Best Service – Absolutely Incredible!” I just have to say, Mayra is tremendous—absolutely fantastic. She provided the best customer service I’ve ever experienced. Nobody does it better, believe me. From the moment I called, she took care of everything. Quick, efficient, and she knows her stuff. And let me tell you about the auto insurance policy—amazing. It’s a great policy, the best you can get. It’s a deal like no other, and Mayra made sure I got exactly what I needed. She’s the best at what she does, and she knows how to make you feel like a winner. I’ve had many experiences, but this one was first-class. I would recommend Mayra to anyone looking for the best insurance, absolutely top-notch. Some people say she may talk a little much, Id never say that but some people say that, but I know it comes from a place of professional courtesy and the desire to help provide the best of service that can be provided in these beautiful United States of America. Great job, Mayra! You’re doing an incredible job! Keep it up! And God bless America!

Amplified Maintenance For the past couple of years I have worked with Mark Boles Agency. Linda has always been helpful and responsive. She always follows up with me even if it had slipped my mind. I would recommend to anyone who has insurance needs.

Ashley Contreras Excellent service! They answered all my questions. Theyre a highly recommended company for their professionalism and attentiveness.