Penny Mason I have known Jimmy and Nancy for more than 40 years and they are genuinely caring people who will go out of their way to take care of their customers. I recently had what was going to be a significant increase in my homeowner insurance policy. Jordan Wright, an associate at the Norman Agency worked until she found coverage I could afford and that still offered the coverage I needed. I am so grateful. I would, and have, recommended them to friends and family. I don’t want a policy that I bought online. I appreciate that if I have questions or issues I know who I’m talking to and trust they’ll look out for me.
A Silva I had the pleasure of working with Roy, and I couldn’t be more satisfied with the experience. He was incredibly professional and took the time to understand my specific needs, helping me find the perfect coverage. His expertise and attentiveness made the entire process smooth and easy to navigate. If youre looking for reliable and knowledgeable assistance with your insurance needs, I highly recommend Roy—hes the best!
Natalie N Ken has been our insurance broker for several years and is extremely responsive and helpful. Anytime I have questions, he’s quick to respond and always has our best interests in mind. Definitely recommend!
Theresa Estep Went by to speak with them about insurance, they are the most honest, professional insurance company I have ever dealt with. If you have questions concerning retirement, medicare, insurance in general you will not regret stopping by to inquire whats best for you concerning what you need or do not need. Highly recommend !
Martin Schulz I was selling a car on a weekend, I called and spoke with Cynthia G. prior to in order to figure out how to terminate the vehicles policy when the office would be closed on that Saturday. She provided me with a number to text, she emailed me the confirmation of the policy cancellation; after I textd it. Very impressed with that availability, response rate...would highly recommend Cynthia and Shireen Khans team to work with.
Monica Melgarejo I don’t usually leave reviews but Joseph deserves the recognition he deserves!! He provided the best service I’ve ever received and was so knowledgeable, he took his time to explain all my concerns and was very helpful!! I highly recommend coming with Joseph if you’re looking for insurance you will not be disappointed, his outstanding service stands out above all!!
Rebecca Swanson AWESOME people..professional, prompt, and so supportive when filing claims, and making sure you get your repairs done quickly...nothing more comforting then knowing whatever may happen to your auto or home, your insurance company stands beside you. Strongly recommend Killebrew, especially at the Odessa office.
