Insurance City - Plano (TX)

Alfredo Tinoco I switched from a bigger company and couldn’t be happier with my choice. The rates are great, and they really make you feel valued as a customer.

Happy Phantom David was awesome! I called late, thinking it was going to be a hassle to get a new policy quickly but he took care of me right away. He made everything easy and he made sure I understood everything about my policy. Talking with David was a joy. He not only made sure my needs were met but made the conversation fun too. I would definitely recommend this office to anyone looking for a new policy!

Griselda Jasso Amazing service, highly recommended, great people!!!!!

Francisco Pacheco I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what Im signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!

lizbeth martinez My experience with EZ insurance has been great thanks to Tiffany! She has sold me and my family insurance. She makes sure to answer all our questions and makes sure I understand the details. She’s very dependable and professional. Definitely knows what she is doing!

Renee Richmond Theyve taken care of my cars and home for over 20 years now.

Fayetta Edwards Awesome Customer Service. I have been with this company for 6 years.. And Gabe has gone above and beyond for me and all her customers. Very sweet lady

Dusty Rankin Hey everyone if you are looking for the best quality of insurance and amazing customer service Cortez Insurance Co. is the place to go!!! Ive been with them for 10 years or so. Two of my sons have had insurance with them as well as myself. And they are so amazing. Friendly, jump through hoops for you ;they do it all even after hours!!! Amazing people!!! I recently purchased a new vehicle and they have been amazing finding me the best insurance with all the bells and whistles And they even have text messaging which makes it so convenient if youre tied up and not able to use the phone verbally. Go with Cortez insurance company Timothy and Ivette are YOUR people!!! Cortez Insurance Co I Thank You!!! God Bless!!!

Arthur Williams Christina was absolutely wonderful to work with. She answered all of my questions thoroughly and, most importantly, found me the best auto insurance rate in town. I would recommend her without hesitation—100%! Thank you so much!