Carroll Elliott Insurance Services.ins - Pearland (TX)

Boom Pow The manager Wendy here is extremely rude and unprofessional. The customer service demonstrated by her was absolutely appalling. Management really needs to reevaluate.

Kevin Head Awesome place and great people work here. Ive been getting my vehicles insurance here for years.

lino GarciaBSMSIE They got me the best price on home insurance.

Brenda Dowell Great experience.Friendly helpful staff both on the phone and in person .Saved me in less than 10 minutes over $1300 on my car insurance .I had been with my former company 18 years .Do yourself a favor and give them a call !!!!!!

Chris Schmidt Always there when you need them. Someone answers the phone all the time, reallynfinds you the best deal. Been with Harold and Debbie for years. Thanks yall!

Ben Matteson Excellent. Superior customer service experience. I just got off the phone with Justin. My wife wanted me to do some comparison shopping because our home insurance renewal premium had gone up significantly. First try, reached Justin. Went over the details with him and he told us to keep our existing policy and why. And because of the way our existing insurer handled independent agents, he couldnt be our agent for this policy. So, giving us the right answer cost him money. And hed probably say that was no big thing, but in so many areas of our lives, our business relationships are plagued with a lack of trustworthiness. So I now find myself genuinely disappointed that he cant be our agent. And I cant believe I wasted this much time not working with an independent insurance agent. I will call them again next year to review things and see if theres a better deal.

Dith GAM Great experience with this agency. They care about their customers and take the time to find the best options for you. They were transparent and the process was simple and quick.

Ari Cash If I could give no stars I would. Such an unprofessional place to have had an experience. Whoever the woman is who was working at 2pm on 02/23/24 found it appropriate to roll down her window as she drove away and yell profanities at my fiance. Simply bc he was upset she was 1. Leaving her job unattended during open hours and 2. For saying she didn’t care that my finance and 3 year old daughter were waiting in the car after driving an hour away to the closest location. She laughed at us as she got in her car as well. Honestly just a hateful woman. Anyways all of this to say we just wanted to cancel our plan and were told we had to in person. Just for this to happen and us be able to do it over the phone. Truly I recommend taking your money elsewhere. And to miss girl, I hope your attitude as well as you life improves and that maybe you do some self reflecting

Dedric Pickrom Hello, The service was excellent! I had great pleasure of being assisted by April Ryan! Whatever questions I asked she answered them and helped me understand everything!! I would definitely recommend others to get on board at Farmers Insurance and tell them to let April help them cause she didn’t a fantastic job with me and I thank her for that! If I have any questions I wont hesitate to call her so she can help me!