ICA Insurance Agency - Waco (TX)

Marcella Paull I started doing business with Jim Dexter from Dexter & Company the early part of 2021. Jim is thorough in his explanation of all the policies I am interested in. He is friendly, easy to speak to, listens to my concerns and found policies that far exceeded my expectations. Not only were his policies better than the policies I was carrying from another insurance company but he saved me a great deal of money in the process. My only regret is that I did not know about Dexter & Company years ago.

Takis Amazing professionals! From getting a quote to servicing my policies (homes, auto, motorcycle), you always feel that they have the best interest in you. Highly recommend this agency.

Kathy de Jong Neal and his team have always been responsive and professional. We have utilized is services for home and auto insurance for over 20 years. His team has even helped with explaining insurance options with our kids... and now they are clients too. I highly recommend him.

Lesley Vences The service is great! Even when I am not able to make it into the office Chase has worked with me over the phone by call or text, I appreciate that a lot. I had one accident in my time being with state farm. The process was smooth and easy for me, they answered all my questions and very helpful.

gloria perez Five stars for Ms. Jasmine at our local office in Killeen. We experienced a smooth and friendly service with knowledgeable feedback on processing our new homeowners insurance policy. Thank you!

Chadwick Greenlee Photography Breana was so helpful, she was able to get us a good quote and get us some insurance started today within 20 minutes. basically what I’m trying to say is I would give Brianna five stars herself not only her but freeway insurance thank you for getting us behind the wheel insured.

Becky Halligan Always a great experience with the Frank Pistone office. Everyone there is so helpful. I feel very grateful I can be their customer. Every new term when we get our new rates I’m always so nervous about the price. Praying it doesn’t go up so much that we ever have to leave them for a better price. So happy to have my insurance with them and I would highly recommend them.

ingrid padron Been at this place for years and every single time they have treated me with friendliness and respect.

Luz Mariana Monroy Martinez I had to file a claim after a car accident and the process couldn’t have been easier. The team at this agency helped me through everything and my claim was resolved quickly.

Jody Sosebee Wonderful place to work. Quiet, but team experience throughout.