1 /5 Kyle White: At first I was very happy to shop in this little store. I found a nice necklace at a good price and took it home to my wife. She didn’t love it and I decided to try my luck on something else.
I hadn’t noticed the “no cash refunds” sign in the back of the store and didn’t think that meant that when returning an item the only options were exchange or store credit. When I asked about the policy it was explained that “they used to get a lot of people returning items and were losing money.” So they decided to put up the sign and start the policy. Which doesn’t make a lot of sense because after finally deciding on another piece of a lesser cost and getting them to agree to give me the difference in the necklaces they charged me a restocking fee. So if they had been doing that all along then I don’t see how they were losing money, rather they would have been making money on returns.
So after driving 6 hours to return a necklace I left with another necklace and instead of at least saving the difference between the two pieces I was charged for them putting it back in the cabinet.
I will not becoming back here as the reason I wanted to shop here in the first place was the belief that a small, family owned shop like this would put the customer first but I have had more compassionate service at department stores.
4 /5 xXxAoDxXxChurch: The store Manager is a really sweet lady
5 /5 Cameron: Great customer service
5 /5 gaines fay (clueless): Love the manger she is great at helping you out with anything you need help with! There amazing
5 /5 Al Novogradac: Great local owned and operated jewelry store. Family oriented have taken care of all my jewelry wants and needs for the last 20yrs.
Abbey King I went to a number of jewelry stores and Almar has the friendliest staff, they redesigned a ring for me beautifully, and was the best price around! Wish I could give them more than 5 stars!
Jennifer McNeel I have made several purchases from Solid Pawn over the last few years and have a great experience each time. I purchased a TV last week and I am really happy with the quality for the price. They are very reasonable with their pricing.
Adriana RUIZ Great service and friendly. Sometimes a little packed but just depends what day you go. I try to avoid weekends. Sometimes y lo u can drop off and it will be ready same service day.
Redman7 Stopped by quickly to grab a gift for my grandson that is graduating. She was very helpful. I was in and out in 10 minutes and found exactly what I was looking for.
Karina Khan My husband and I drove 40 minutes multiple times just to come to this location because Shamsha and Maddee made our dream ring come true. I was finally able to get my husband the ring he deserves! They designed a ring we fell in love with by changing only 15 percent of the original design in order for my husband to get it in sterling silver! Thank you so much to the store manager as well who called us multiple times so he could update us. Love this location!
Lisa Parker I waited many years after graduating from Texas A&M to treat myself to a diamond wrap. When I saw the Loop & Co. designs, I knew this was the one! I am absolutely thrilled with the quality of the diamonds, the craftsmanship, and the speedy delivery time. Now I’m not even sure how I wore my Aggie ring all those years without it! Everyone loves the sparkle!