Jewelry Palace - Amarillo (TX)

Fredrik Sætre Outstanding Service and Beautiful Ring at Benchmark Jewelry I had an amazing experience at Benchmark Jewelry, thanks in large part to Gino, who helped me through the entire process. Gino was incredibly knowledgeable, patient, and genuinely cared about helping me find the perfect ring. He made the whole experience feel personal and pressure-free, which I truly appreciated. The rest of the staff were also friendly and professional, creating a welcoming and stress-free environment. It’s clear that great customer service is a priority throughout the entire store. The ring I purchased exceeded my expectations—its beautifully crafted and exactly what I was looking for. From start to finish, the service was exceptional, and I couldn’t be happier with both the experience and the purchase. Highly recommend Gino and the entire team at Benchmark Jewelry!

Jonathan McBurnett Great people and great place for gifts of all kinds. Also, jewelry repair and custom jewelry design.

Akon Timber Found a nice bag here and the price is really an outlet price

Christine Renjit I have had consistently poor experiences trying to reach Pandora by phone. Anytime I have a quick question—just something simple I want to check before driving to the store—no one picks up. I would estimate about 95% of my calls go unanswered. During peak times, like Mother’s Day, it’s even worse. I called multiple times to ask about the availability of a specific charm, but couldn’t get through to anyone. I finally decided to go to the store in person, only to be told the last one had sold less than an hour before I arrived. If the phone line actually worked, I could’ve saved myself the time and frustration. For a brand as big as Pandora, I expected better customer service.

Jesper Kim Great place to go to get a trusted price for any valuable pieces. I was able to sell two different pieces and got an amazing deal. Yosef was thorough during the process and explained what he looked for and how it was valued. Felt comfortable letting the pieces go and definitely would come back if I have anything else to sell. Really happy with my experience and i recommend anyone to go check them out. You won’t regret it!

Jasmin Martinez VERY GOOD SERVICE!!

Herb Willett Douglas Jewelers is an excellent store professional, kind and considerate. Very knowledgeable and great service at a reasonable price. I recomend them for all your jewelry needs.

Leah O My family and I have been purchasing from this location for several years. I have charm bracelets, earrings and necklaces from J.A. Love how the charms represent a special time or memory in my life. Makes great birthday, Christmas or Mothers Day gifts! The staff is always polite, helpful, and do a great job polishing my jewelry which is FREE! They have recently remodeled and I love the new look. Its also awesome that James Avery is a Texas based company.