What Clients Are Saying Hill County Insurance Agency (GG)
5 /5 Wallace Ninneman: I have been served by Robin for several years now. She has always been excellent, personable yet professional. She was extremely patient a few times when we were juggling cars and questioning costs. She was always timely. Also very understanding those few times I overlooked a premium. Always made me feel like a wanted customer. Wally Ninneman
5 /5 Cheryl Whitworth: Robin Handly is always very friendly and helpful. We appreciate her meeting our insurance needs. She is quick to respond to any questions we may have and works to get us the best policy.
Martin & Cheryl Whitworth
5 /5 Bella: Jennifer Winkelmann has been a family favorite for years now, she does an amazing job
5 /5 Vicki Ellison: Hill County Insurance has been my family’s insurance carrier for years. No matter what insurance issue we’ve had they’ve been quick to help us resolve it.
My agent, Robin Satterfield, is quick to answer my calls. gives me advice, informs me of possible changes to coverage, is always positive and professional with each insurance concern.
I am very thankful for Hill County Insurance.
5 /5 Jesse Marroquin: All the folks at Hill County Insurance are great to work with. I’ve used them personally ever since moving to north Texas several years ago and they have always taken real good care of me. We also use them for our business needs in multiple different areas. They are always efficient and accurate with a smile. Highly recommend them!
Njei Njogho The customer service was very good and inquisitive. Xitlaly, ( an agent in training by the way) was very helpful and patient with me. Thanks for the service!
Ashley Tapley My husband and I recently decided to get life insurance. The whole process seemed overwhelming and daunting, but our agent, Brad, made it as simple as possible. He took the time to explain in simple terms everything we needed to know. He was happy to sit down with us and answer all our questions. He was incredibly knowledgeable and made us feel confident with the decisions we made. He was so personable that he actually came to our home when it was convenient for us instead of having to make an appointment and go to an office. All in all Brad made the whole experience much easier and walked us through every step. I highly recommend! We ended up switching our home to Texas Farm Bureau too. Very impressed with this company so far.
A M-J Since Im new to the state of Texas I had to get my vehicle insured. Saw this place driving through town so I stopped in to ask for a quote and after that immediately signed up. The staff was extremely friendly and very helpful. They had a steady flow of clientele coming into the office while I was there a big plus for me. But the best part is the insurance was so cheap compare to the other state I was living in.
Gene Birch Gracey and her team are amazing and very knowledgeable. When I bundled my home owners and auto insurance. We called the 1-800 number for Allstate in August 2024. we got insurance at an agreed upon price. In November 2024 unbeknown to us they billed our mortgage for an additional 1,000 dollars. We contacted customer service and got no where. We contacted Gracey and she said for us to transfer our policy to her as our Agent.We did and three days later we were able to get a refund for our 1,000 dollars. We never realized the importance of having an agent. We highly recommend Gracey and her Team. Honest and reliable.
Joe Winston I use The Trail Agency for small business insurance and its a pleasure to work with them. Burke even hand delivered my policy once completed.