Henslee Insurance Agency, Inc. - Joshua (TX)

Michelle Martin These guys actually stand out in my mind as an insurance company, so I decided to write a review. Kellie is our agent and is phenomenal! Excellent communication. Really enjoyable to work with. Anytime I need anything, she is there. I believe the owners name is Brian, and hes also been helpful if Kellie isnt in the office. Just an overall great experience.

GiGi0312 I absolutely love having Matt Lohoefer’s team on my side. Recently was hit by a company work truck and the driver was less than willing to admit he was the cause of the accident. Matt’s team got work and everything was taken care of. Absolutely everything, including an upgrade on my rent car.

lizzie cibrian Thank you Esmeralda for being so helpful gathering my quote. Excellent customer service! I would definitely recommend this company!

C Eisen Very nice, friendly staff.

Blue Penguin Freight Absolutely hands down the best customer service! Juliette was nothing but helpful, kind and got our policy going without hesitation or delay. From the beginning of our policy, she went above and beyond to ensure our policy needs were met and was able to save us more money than we anticipated. Its been more than 2 months working with them and the whole team comes through for you in a timely way, COIS are issued instantly. Absolutely highly recommend them as the best for a commercial trucking company! Asegura team, Thank you!

Angelina Farmer Ive had Progressive since 2017 and have no complaints. Had a drunk hit our SUV on St Paddys Day in 2023 and it was taken care of quickly and with us out of the country. Rates are good for my area as I dont live in one of the more expensive areas hit hard by inflation. I guess people dont realize that Progressive also have to pay medical bills and repair or replace bills at the inflated rate. Parts for some older vehicles are harder to find. It was cheaper for them to total out my 1995 SUV then to get it repaired. People act like COVID didnt do anything in regards to manufacturing, and it really did and were going to be feeling this for a long time. And yes, we did have inflation all over the country that raised the price of medical, vehicle parts, and services. Progressive does not get a wild discount just because they are a big insurance company. Also people should probably check their emails from Progressive instead of ignoring them. If you go paperless for that discount, it means that you have to read the emails as you have agreed to do digital instead of paper (its literally what paperless means) so no, they arent going to send your cancel notice in the regular mail because you signed a contract to get it in your email. And the customer service reps can see what has been sent where. And so can you on the app or website if you actually go through the motions to set that up. Are all reps or adjusters equal? Of course not. There are some bad actors and you should let the company know directly about those bad actors instead of or in addition to airing it out on the internet. Just remember all calls/chats are recorded and they have no problems doing internal investigations on anything. And they certainly will.

Esme Called for Insurance Cards and got transferred to this store, the agents was super nice! And helped me very quick, best place for auto insurance!

Ricky Lopez Best insurance agent out there! I have been trying to get a quote from other agents for a week. But when I got in touch with this agency! Derek was fast and shopped around for me and got me the best/ lowest insurance rates out there! 10/10

oscar garcia Dealt with many insurance companies and all just seem to care but never go the extra step. Today I called and had the pleasure to speak to a gentleman named Jose. He was so helpful, patient and shared his knowledge with me without having to ask. He made sure I received all the help I needed an more, talked to me about home and life insurance that really has me thinking. Most definitely will be staying here.