Hayes Insurance Services - Odessa (TX)

Charles Hodge I used insurance busters during the Wildfire in Bastrop Texas a few years ago. My insurance company was pulling all sorts of shenanigans and these people straighted them out quickly with a total payout on my claim without itemizing. Excellent results.

Gerry Davison Very nice, capable and friendly people. They saved me over $200 per month. Definitely my goto insurance people.

Palash Jaiswal I’ve been working with Pond insurance agency for the past two years, and I can confidently say it’s been an excellent experience. Their professionalism, competitive rates, and prompt, courteous customer service set them apart. Every interaction — whether to ask a question, make a change, find a better quote — has been smooth and efficient. It’s rare to find a company that consistently delivers on both value and service, but they do just that. I truly appreciate the peace of mind that comes with knowing I’m in good hands. I have worked with Cara and Katrina and they have both been excellent! Highly recommend!

Denise Dannemiller My husband and I had discussed many times about finding a local insurance agent, one where we could meet face to face if necessary, but we never took the time, primarily because we didn’t know who to trust. My brother introduced me to Kim Herrera, and the rest is history. Kim helped us get insurance coverage for our various types of vehicles. Her husband, Bobby, helped us with our small business insurance coverage. Kim and Bobby are very pleasant to work with, and are very responsive when we call or email. Because of their hard work and attention to detail, we now have great insurance coverage at very competitive rates. Thank you both!! I would highly recommend calling or visiting Bobby and Kim for all your insurance needs.

Mayra Perez I recently had a wonderful experience with Hartley Farmers Agency while obtaining homeowners insurance. They helped me secure a great policy at a much cheaper price than I expected. The entire process was hassle-free—unlike other companies, they didnt bombard me with constant phone calls every day. Most of the communication was conveniently handled through text messages, and the only phone call needed was straightforward and pleasant. Overall, I found the experience to be enjoyable and not overwhelming at all. My agents Name was Tim. I highly recommend Hartley Farmers Agency to anyone looking for reliable and affordable homeowners insurance!

Erika S Very friendly they take their time and listen to all your needs and work with you

Andrew K I can’t say enough great things about my State Farm agent, Derek! From day one, they’ve been the definition of professional, knowledgeable, and genuinely dedicated to helping their clients. Whether it’s walking me through policy options, explaining coverage details in a way that actually makes sense, or helping me weigh my choices, they’ve always gone the extra mile. What really sets them apart is their responsiveness. I’ve had questions pop up after hours or on weekends, and without fail, they’ve either picked up the phone or gotten back to me quickly with clear, thoughtful answers. You can tell they truly care—not just about selling insurance, but about making sure you’re fully informed and confident in your coverage. If you’re looking for an agent who treats you like more than just a policy number, this is the one. They bring a level of service and dedication that’s hard to find. Five stars all the way!

Gloria Marrufo I have called Oscar Arrietas office to change my banking info for the automatic payments five times without success. Ive sent 2 emails requesting a call back and have not received anything from his office. I cant imagine what I would have to do to reach Mr Arrieta had I needed help with a claim. I never had any issues when Ron Montgomery was the agent. Ive been with Allstate for decades and am very happy with the coverage and assistance Ive received in the past. Looks like Im changing agents.

Tora Carrisalez Justin Young was a tremendous help in my journey to find my new insurance bundling package. He was patient with my busy schedule and notified me every step of the way on his search around for the best bundling deals for both my cars and motorcycles. I am very pleased with the policy coverages that was gathered for me and my son. Very affordable and well protected all around! I would recommend him 110% to anyone & everyone!