Pond Insurance Agency Ltd - Wichita Falls (TX)

5 /5 Palash Jaiswal: I’ve been working with Pond insurance agency for the past two years, and I can confidently say it’s been an excellent experience. Their professionalism, competitive rates, and prompt, courteous customer service set them apart. Every interaction — whether to ask a question, make a change, find a better quote — has been smooth and efficient. It’s rare to find a company that consistently delivers on both value and service, but they do just that. I truly appreciate the peace of mind that comes with knowing I’m in good hands. I have worked with Cara and Katrina and they have both been excellent! Highly recommend!

5 /5 Emily: Katrina with Pond Insurance was an absolute dream to work with. She was so lovely, knowledgeable, and informative as she guided me through my auto (and renter) insurance policy options - a task that had been lingering over me after buying my new car. It’s nice to know you’re in great hands, and that’s exactly how I felt working with Katrina. She made an intimidating decision feel smooth and seamless. Pond Insurance is definitely the way to go for your insurance needs!

5 /5 Judy Andujar: Pond assisted us with insurance for our personal home and investment properties. Jennifer Coffey was thorough and patient, taking initiative to make sure we got what we needed. She even went above and beyond to help us with an escrow issue that came up with our mortgage company. Its rare to find true customer service that also provides an excellent value, but we found it with Pond!

5 /5 Debbie Dobbins: I cant say enough good things about Pond Insurance. They were able to secure me better insurance terms on some investment property than anywhere else and I researched quite a bit. The better part of this story is that the customer service is exceptional. Everyone who I have engaged with at Pond, from Jennifer to the sales staff to the kind staff who answers the phone, treats you like family. I would absolutely recommend Pond as a solution to your insurance needs. As brokers they are able to find the best rates, best coverage and all as a local business! Thanks Pond!

5 /5 Sandra warnken: Kayla was awesome to work with finding us auto insurance that was much less than we had been paying. She is very professional and gets back to you. Love working with Pond Insurance Group. I have work with Carol for years and can not say enough good things about her. Jason, Carol and Kayla take good care of us.