Greenway Insurance - Austin (TX)

Shawn Reinhardt Awesome folks

JB Groves III Began being a client when Bonnies mom owned the business. Great staff and extremely good customer service.

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

Jim Rose Bob really helped me out, so many questions about the different plans in the Medicare program. This vs that, you get this but not that. I watched a lot of YouTube videos, but they were not as informative as Bob was, we all sat down and looked over everything. You would do yourself good to get Bob to help you weed through the Medical jungle.

Judi Allen I just finalized my divorce and had to separate our insurance. Linda Fullman personally helped me with all the separation of our policy. I am so impressed with the dedication she gave me during this process. She truly cares about her clients and their needs. We have been with this Allstate branch for 35 years and have always had great results with any claims we have had to make. She has a wonderful, caring staff also, TRIPLE A+ to them all. Thank you Linda and staff

Nailat K I traveled to the USA for a temporary work assignment and needed reliable car insurance for the duration of my stay. Germania Insurance Co made it simple to set up a flexible, short-term policy that fit my needs perfectly. The entire process was smooth and their customer service was responsive, which was very reassuring during my busy work schedule. It was the best insurance companion I could have hoped for when I was there!

Connie Perkins I switched over to JD Insurance because my insurance kept going up. I spoke with Caleb, and he was so knowledgeable and helped me with ease throughout the whole process. I wish I would’ve found them sooner. They saved us so much money. I highly recommend this company.

Jessica James My insurance agent Ashley was incredibly helpful and answered all my questions with patience and clarity. She got me the best auto quote and made the whole process quick and stress-free. Highly recommend her for anyone needing honest and reliable service.

MIGNONETTE TEDESCO Angelina at Matthew Sand agency in Corinth Tx was kind enough to help me set up my Drive Safe and Save device. Great staff there. Will definitely put the word out to my friends and family who are looking for insurance!