2 /5 stewart keith (Stewk): Lacks the personal touch you get from a typical insurance brokerage. You can never get hold of anyone via phone, and an email response is usually a days wait. Prices for home insurance may be cheaper, but as I found out, my square footage used for the quote was way less than what it really was. Also, I went through an almost one-year period trying to get a policy reimbursement. I am glad I am back with my previous brokerage, where I have immediate access to important questions if needed. I would caution anyone considering Goosehead Insurance.