Gold Star Finance Inc - Alice (TX)

Mario Martinez I would like to thank Elizabeth for helping me get a loan today. I appreciate the professionalism on her behalf and her patience as well as her friendliness. I appreciate the cleanness of this place as well. I recommend anyone who is interested in applying for a loan to give them a try. Let them know Mario Martinez sent you!

Aymee Paulke I always come to this financial center! Since I came to open my account I only had good experiences. The only thing is the hours changed to close at 4 pm I preferred the hours before for the ATM

Lauren Martin She does everything fast and she is super friendly. Great at what she does, and answers any questions you could have. Thank you Cathy!

Amanda Mata OK, so my original loan was from Barri but then it was bought out and rolled over to El Centro finance. I was pleasantly surprised that El Centro finance offered such great customer service and were always willing to help.

Lydia Cline Chad made it easy and comfortable to get a vehicle. Worked with us, was also really kind to our children. Easy to work with and knows his stuff. He listened to my concerns and questions and put us in a vehicle that is not only perfect for me, but for my kids too. I have friends that live near me that now want me to take them to Rutherford. They want to have the same great experience I have had recently. Thank you Chad and team for making it so easy and painless to get a new SUV!

Rick Rodrigues ATM 90% of the time is out of service.

Welington Fernandes I only stayed on the call because my insurance covers it, but this was hands down the worst customer support experience I’ve ever had. The wait time to speak with someone is incredibly long, and when you finally get through, youre met with a rude and unhelpful agent who clearly has no interest in actually assisting you. They talk over you, don’t listen, and make the entire process even more frustrating. If youre thinking about calling them, prepare to be extremely patient, or better yet, avoid it if you can. Absolutely unacceptable service.