Gibb Agency - Insurance Services - Dallas (TX)

5 /5 Cheri Hornsby: After being repeatedly “ghosted” by our previous vendor, I reached out to Zack and Susana at Gibb Agency for a Professional Liability quote. Not only did they respond on short notice, but they also provided a competitive quote that beat our existing rate. More importantly, their communication was consistent and clear throughout the entire process. I always knew where things stood, and they followed through on every detail. The level of service and follow-up was outstanding, and I highly recommend the Gibb Agency to anyone looking for reliable, responsive support. Be sure to ask for Susana or Zack—you’ll be in great hands!

5 /5 Leslie Godwin: Shelby not only found the best policy for my new home and my situation, but she explained each part of the coverage so I could make more intelligent decisions about what coverage to keep as-is, and what I could change to make it more affordable. She clearly enjoys helping people understand their policies and does a great job explaining everything. I live in another state, so it was very helpful to get an education about Texas insurance regulations. I had a lot of questions and Shelby got answers to all of them and made sure we covered every detail before finalizing the policy. All of the paperwork she had to do on her end was completed very quickly, and she let me know what to expect at each step. I highly recommend Shelby without reservation.

5 /5 Tina O: The process was very smooth. Zack worked quickly to find the coverage I needed at my price point, and we communicated via text and email. I had my policy bound the next day.

5 /5 Christine Simon: Shelby was so helpful during my transition to find new insurance. She helped educate me on policys available and helped me save tons of money! She was so easy to get in contact with every single time I had a question!

5 /5 James Ross: Shelby Furr is the consummate professional with great attention to detail, knowledge, and a response time second to none. She is also very nice, not to mention the rates were good too. I definitely recommend Shelby & Gibbs.