Genuine Insurance Agency TX - Boerne (TX)

Ernesto Lopez Ana and the staff over at Hemphill insurance has always been kind and helpful in tackling all of my insurance needs

Nakalee McCullough I had an amazing experience with Martina! She was informative to all of my needs and she showed real care to my case. Martina also didn’t make me feel pressured to change my insurance. Which I greatly appreciate, since other insurance providers have pressured me in the past. I will always recommend Martina to anyone who asks and I will continue to do business with her in the future.

Jane Chang Kay has been my family personal and business insurance agent for the past 10 years. Her accuracy and care for clients are excellent. I once switched my auto policy to a different agency but came back to her because her customer service and diligent follow-up are unmatched. Once you go with Kay, youll never want to switch again. She is truly exceptional. I highly recommend her and her team for all your insurance needs.

Paula Mingramm Hernández Excellent service and even better pricing. I got my initial quote within minutes and was impressed with their attention to detail. The whole experience was hassle free.

Remi Vela Megan has been absolutely wonderful to work with as an insurance agent! Anytime Ive ever reached out with a question or concern about my car insurance policy, she has been quick to address it and she always has a kind demeanor! When I was buying another vehicle she ran numbers for me while I was at the dealership just so I had all the information I needed ready at the time of purchase. And today when I asked about moving my payment due date, she called me during her personal time on her way out of town to take care of it!! Like how sweet is she!? It is so refreshing to have an insurance agent that genuinely cares about my needs and concerns! She is kind, professional, prompt, and willing to do whatever she can to set you up with exactly what you want. Honestly, I could go on about how great she is forever! But Ill leave you with this. If you want someone who is invested in taking care of your insurance needs, contact Megan because she will take care of you to the very best of her ability!

Julie Gauna Amazing Customer Service very professional and understanding anytime I need help with paperwork they are quick to respond and straight to business Glad they are fluent in Spanish Mrs. Lupe and Yanelis are amazing and a great asset to the team Definitely recommend!!!

Janie Alex was able to save me money on my home & auto insurance. He is very reliable and prompt. Whenever I make a request or have any questions, he delivers and gets back to me within a timely manner. He truly knows the business and cares about his customers. I highly recommend to everyone that’s looking for not only a great rate but also great coverage!

Marco Escobedo Allstate is a great insurance, I haven’t any issue with them. They even help me out with lower my bill and recommendation, the staff are friendly and respectful, I used to have State Farm (El Paso Tx)

Mark Alvarado I worked with Nicholas and he was amazing. He gave me everything I asked for while I was at work working and took the time to make sure. My demands were high cause I needed insurance urgently and he never loss focus to make sure I got what I needed and I put a lot of pressure on him but he got it done in less than a hour. Best service I’ve ever had working getting insurance and the customer service was above and beyond my expectations! Good job!

Steven Acker Jessika & Blake were fantastic, she made sure I had all of my discounts & best rate. Blake did a great job of explaining all of the benefits on both cars. Thanks so much & we hope to be customers for a long time! You guys are awesome!!!