Texas Insurance Agency - Hamilton (TX)

Dustin copeland Best customer service Ive ever ran across

Melissa Pugh I had a wonderful experience thanks to Mayra Martinez’s amazing customer service. She was incredibly patient with me and took the time to answer all of my questions thoroughly. Her polite demeanor, positive attitude, and warm smile throughout the entire interaction made me feel truly valued as a customer. It was a refreshing and pleasant experience from start to finish. Thank you, Mayra!

mark kuykendall Not having a good experience. Needed to have a correction made to my policy and was told it would need to be rewritten. They took my money 3k on November 2nd. I haven’t received anything, no policy, nothing. Have called multiple times. Each time nothing happens. Now Im trying to cancel the policy. Was told I’d get a receipt yesterday. Haven’t seen anything yet. This may need to be reported. More later. Well, I must say I was wrong, everything has now been resolved. Much of this was due to my lack of experience in insurance matters. First Colony did their best to help me. I have my refund and I am grateful. I would recommend them.

Luis Madrigal Awesome place ! Jesus mata is very professional and will get the job done.

Edward Perez Beau was amazing at helping me get insurance for my 1995 Honda Accord Wagon (Japanese Import)! He also explained the coverages to me thoroughly and took his time to take care of me! Thank you man! Gave me the greatest deal!

DANIEL ORTIZ I am so thankful I walked into the office looking for truck insurance and right away. Ms. Chleo was so awesome helping me to understand My options with my insurance coverage!!!! Shes very patient with me. Our appointment lasted for at least an hour and she got me insured with my home insurance also, I am Very happy once again for coming into their office.

Rebecca Reynolds I worked with Ashton for both my home and auto insurance, and I couldnt be more impressed. She made the entire process incredibly easy, taking the time to explain my options clearly and helping me find the perfect coverage at a great rate. Ashton is professional, responsive, and genuinely cares about her clients. She went above and beyond to make sure I understood everything and felt confident in my choices. It’s rare to find someone who’s both knowledgeable and so down-to-earth. If you’re looking for someone who truly has your back when it comes to home and auto insurance, Ashton Jurgenson is the one. Highly recommend!

Lorena Pichoff Great service. Fresh food and fast lines no matter how busy they are.