Fred Loya Insurance - Laredo (TX)

3 /5 David Villarreal: I arrived on a Saturday, with two individuals engaged in work duties. It took approximately 15-20 minutes to locate me, and subsequently, it took about 30-45 minutes to arrange for insurance. The process was straightforward, involving simple liability insurance with a down payment of $75 and monthly payments of $55. Overall, the experience was quite satisfactory.

5 /5 gerardo cordero: I was in the afternoon and I got a girl name Belinda she is really nice any concerns she tells you quick and every single detailed 5 stars tbh.

1 /5 Carlos Salinas: Waited more than a month to post this review. Wanted to give Fred Loya a solid chance at doing the right thing. Didn’t happen. My wife was recently rear ended by one of their clients. Person that hit her vehicle was nice enough, shared insurance info., etc. Trouble came when I reached out to Fred Loya. I submitted claim info. and within 1-2 days I received the bad news. Claim not covered. Turns out their client was late with one payment, which caused their coverage to lapse. My claim (accident) was denied by a difference of five days (from lapse). But fortunately for them, their client is able to still catch up on payments and coverage would be reinstated. For us, not so much. I thought I had heard them all… thanks for nothing Fred Loya. Please don’t respond to this review with a polite “contact us, we care” message. Done that already… you don’t. (Also, I received 4-5 calls after verbal denial of claim letting me know my claim had been denied. Even after I had asked for them to please stop, they called me again.)

5 /5 Rick Bustamante jr: Very helpful and has the lowest price Ive ever had. On top of the customer service being really good. One month I had to pay through phone by Debit card and I had totally forgotten to go for my documents. They ended up sending the documents VIA Mail. Thank you Fred Loyas Insurance "STAFF"

5 /5 Elizabeth Flores: Good customer service, practiced covid-19 safety guidelines 6 ft apart and wore their mask. They provided me with the best offer for my vehicles insurance