Fred Loya Insurance - Pasadena (TX)

5 /5 James Hinojosa: I highly recommend Karla at Fred Loya Insurance! She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. Karla took the time to explain all my options and helped me find the best coverage at an affordable rate. If you’re looking for excellent customer service and someone who truly cares about helping you, ask for Karla — she’s the best!

1 /5 Tabitha: Horrible experience. The adjuster Matthew Casillas nor Supervisor Stephanie Olivia do not return calls. This had been over a month waiting for a resolution for an accident their careless driver Angela Hutzley caused.

2 /5 Willie Culliver: My in house experience was pleasant. However, I am TOTALLY displeased with the procrastination with my claim on repairing my vehicle after having an accident!

4 /5 JC Collins: Go in and ask for Raquel. She will get you the best deal available. What I really like is the customer service that she provides. If for some reason my auto draft doesnt go through she will call me and get it done before my insurance lapses and it costs me even more money to renew it.

5 /5 jeanette adler: This is a great place very helpful and very patient with customers. The price of insurance was in my budget. I recommend highly.