La Familia Auto Insurance - Fort Worth (TX)

Calvin Mackey Isaiah A. Flores did a great job at helping start my policy. Very personable and professional. Answered all my questions in seconds and got me a lower rate than what I was quoted.

Jason Kyle The service is great and they will find the best rate definitely worth checking out

Steph I had an amazing experience working with Shelby! From the very beginning, she was incredibly polite, patient, and kind. She took the time to really listen to all of my questions, and there were a lot! Even when she didn’t have an answer right away, she made sure to research it and always got back to me with the information I needed. Her knowledge and professionalism gave me a lot of confidence throughout the process. What stood out the most was how personable and down-to-earth she was—I never felt rushed or like just another client. She explained things clearly and made sure I truly understood every step. It’s rare to find someone who genuinely cares, but she absolutely does. I felt supported and well taken care of the entire time. I highly recommend her to anyone looking for an insurance agent who goes above and beyond. Thank you Shelby, you are awsome!

Edifonso Tinajero Good customer service

Tamberly Rogel Very informative in the service they offer. Staff great customer service, all of them very knowledgeable. The staff worked together as a team. GREAT CUSTOMER SERVICE!!!

Nathan Costilla I truly appreciate Ms. Debra Pena and Michelle. They went above and beyond for me during several difficult times in my life. Instead of being workers that put their interests above what is true and right, I really feel they choose what is good and honest. They offer services and take the time to explain them. I didn’t feel tricked when they assisted me. I hope they receive the same kind, respectful treatment that they have shown me. They returned my calls, heard me out repeatedly, and did as much as they reasonably could. I feel they do their best at their job and that’s all I can ask for. Thank y’all so much for assisting me during hard times.

A T I was searching for a health insurance broker to help me get a new policy. I vetted many different brokers and found Dean. I definitely made the right choice. I have found him to be so professional and so nice to work with. He did not push any particular Insurance Company, but instead sent me several options with several different Companies. He took the time to explain the the difference between each policy and answered all my questions. You can tell Dean cares about his clients. I found a great policy, and it was very easy to work with Dean, because he did all the work. He is certainly a specialist and so good at what he does. I can recommend him without any hesitation and I will be working with him in the future for my insurance needs. Thank you so much Dean! It has been a pleasure working with you.

Jason Svatek Ive worked with Shelby now for several years. Shes incredibly responsive, easy to like, and consistently looking out for the best policies to meet my needs. Shes earned 100% of my personal and business policies at this point, and I consistently refer her to family and friends. I cannot express enough how appreciative I am to have a partner in my corner when it comes to the hassle of insurance. No one likes dealing with insurance, and she makes it easier for me. Thanks Shelby!

Maria Teresa Pena Mrs. Locker was waiting to greet us. Mr Smith was very helpful. Always enjoy visiting with the agents.