Franzetti Jewelers - Austin (TX)

Mike Munoz Always have the batteries that I needed at reasonable prices

Mariah Needed a birthday gift for my mother and a friend, and was absolutely dreading the process of having to shop around this morning. Sarah turned that around for me quickly! She listened to me rattle off random thoughts and helped me find three great charms! I hate shopping, the ladies here made the experience great. Thank yall!!

Ashley Zapata The you g lady with the curly hair is so nice! She has helped me both times in my daughter’s jewelry selection. Each time she has made me feel so welcomed she’s very friendly and nice. Definitely would recommend going with her! I will continue to go there because of her!

Nate Couch This is a cool place. They make their own custom jewelry here and its really interesting stuff. Theyll even take jewelry youve already got and turn it into something else for you. The staff are also really good people. Theyre friendly and helpful and not looking to take advantage of you. I took my grandmother here looking to help her sell an old ring she had and they gave her a free appraisal with an offer but also told us where to go shop it around and recommended going elsewhere to make sure we were getting the best deal. Not only that, he cleaned the ring and steamed the diamonds to make it pop for her for no charge! I was blown away by this. He made sure to explain everything to her, and even multiple times offered to change the ring for her and made sure that she was really interested in selling it and parting with it. They just really wanted to help my grandmother out above making a profit on her. This kind of honesty and genuine service is so hard to find these days. Ill be back for sure.

kelojamalsparks Never been here before, my daughter needed a prom dress and the store manager Octavia was the most kind hearted young lady and very respectful. She made sure she took the time to be patient with my daughter because she was so indecisive. But great store loved the windows and whoever the stylist are did a very good job on those mannequins. When you walk in its smell so good and clean! Whoever is the manager over this store needs a raised forsure.

Karen McLaughlin The earrings I bought for my friend’s birthday are absolutely beautiful. I will be back when looking for that unique gift for friends and family. Customer service was the BEST.

Marin Hernandez Great service from kevin!! Very helpful! Great prices!

kaushik lakkaraju I visit this store regularly for pawning stuff and layaway plans. This store is really good with a wide variety of items available. I regularly coordinate with the manager Jahnell and staff member Mariah. They are very helpful and highly knowledgeable with their job duties. I rate this store and the staff performance , customer service as 5/5 stars. I highly recommend this place.

J. Smith Dont understand the bad reviews. Always been treated fair and respectful. The market is the market, abd they have always been more than fair

Drew Williamson I used Kubes recently (Nov 24 - Jan 25) for an engagement ring - both the diamond the ring. I took my now fiance there to look around in early November and the experience was exactly what I was hoping. They spent time to go through many different cuts and settings with us to see what she liked the best. The sales team there was great, very helpful and not at all pushy or overbearing like I have experienced with other jewelers in the past. We worked primarily with Heather and she was amazing, helpful, and responsive throughout trying out rings with my fiance, helping to find and select a diamond and collaborate with my sister and me on what the setting would look like. Katie designed the ring and was also very responsive and helpful once the work was handed over to her. Other people that I interacted with there were also very pleasant and helpful. I did also compare the prices they gave me for the diamonds with other sources and they were very fair and competitive with the prices that they quoted me on all the diamonds they selected for me. Throughout the whole process of what for many, including myself, is a sizable and vulnerable purchase they were open, transparent, helpful, and felt genuinely excited and happy about the process and for my engagement. I would highly recommend them over any larger scale jeweler I have interacted with or heard about from friends and am super happy with how the whole process went and the ring that I ended up with.