Farmers Insurance - Mallori Pace - Longview (TX)

Jeffrey Cherif I’m not sure why there are bad reviews here… Allyson was kind, funny, and made the experience so much easier than everything I’ve researched. I would highly recommend coming to this location. Leo was very kind and did a great job making sure my paperwork was correct; everything about this establishment was top-notch!

Dora Caywood Nicole and Amber are always available to answer any questions I may have. They take time to explain all options and available choices without making me feel rushed to choose. My insurance is reviewed every year making sure I am on the most up-to-date and cost-effective plan. If you know someone needing Medicare do them a kindness. Tell them about Morgan Medicare Solutions. My best friend did, and I am so grateful that she told me about Nicole and Amber.

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Nicholas Valenti I have been working with Jim Boren for several years now. He is very kind, knowledgeable, and professional. Jim has been a great help to me and is just the type of person I want to be working with for my insurance needs. Im a financial advisor and I appreciate his expertise, and the client experience Ive had with him.

Velma Benitez Easy fast reliable affordable quotes! I was in and outta there during my lunch hour with time to spare. Ronnie and Alyssa are very professional and reliable. They even forwarded my paperwork to my car company! This is where you need to go for affordable dependable with professional insurance experience!

Lacey Jones Absolutely love the service when I tell you they brought down my monthly liability insurance payments from $400 a month to under $100 a month this place is amazing. Great customer service great prices 100% would recommend to anyone and recommend everyone give them a shout Before trying someone else cause they’re probably gonna get you the best deal they can like I said everyone every insurance company was trying to make me pay at least $200 more than what this company was asking for basic bottom dollar state liability in Texas, Texas.

Sam Bearden Took my over the phone payment & supplied my confirmation code. Staff member was polite, quick and easy regarding my monthly payment. No long waits and was swift and efficient.

Awbree Summers Where do I even start??? I can not speak highly enough about my experience with Dusti and Willo at State Farm. We moved here about a year ago from Utah, and we had been State Farm customers for over 25 years, and LOVED our agent, in fact I cried when we had to part ways because we moved states. #whocriesoverthierinsuranceagent? When we did our mortgage we were told by the person helping us set up our utilities and insurance, that another company was our best bet, and that State Farm wouldnt even insure us because we were out of town. To say the least I was weepy. We went with this other company, and have been disappointed from the start, bas they lacked that State Farm "warm and attentive" customer service I had been used to all these years. Then, as fate would have it, because I had a question on a vintage VW we had insured through State Farm in Utah, I decided to reach out to Ms. Wilhites agency just out of curiosity, and within the first few seconds of the phone call with Dusti, I recognized that familiar State Farm family like touch. She asked me if I would be willing to let them quote us and I explained I was told State Farm would not insure us, to which she answered that was not true. Right away, Dusti and WIllo got to work on a quote. They were fast, professional, saved us money, and unlike the other agency, when I called, I was able to get ahold of someone and have someone call me back. If Christmas could be in the form of getting to be back with an agency you love and getting the bonus of having a great team to work with, I would say, I just had Christmas in April. If you need insurance, and are not the wait on the line, push this button or that button for this extension or that extension only to find out you have to leave a message that never gets returned type, but rather like some good ole fashion talk to a human customer service, then run dont walk to Ms. Wilhites agency and ask for Dusti and Willo. If you prefer the run around and some good never ending elevator hold music, they are for sure not the agency for you. Thank you for taking care of these Texas newbies!

Kiersten Littlepage I love being able to pick up the phone and call to talk to a real human, Tiffany is fantastic at answering all the money questions and Erin is awesome with explaining the coverages, together they are a winning team! Good job girls! They make the process so easy time and time again!!! Love them!

weick carrillo Went to see our agent after being with them for several years. The ladies there are nice,helpfull frindly. Trully amasinglly profesionals