Bartlett Baggett & Shands Insurance Agency - Lufkin (TX)

Tyler Smith Super pleased! I posted on a fb group looking for insurance for my Roll Off truck , Farzana reached out to me. I got multiple quote from other companies but you could feel that she had my best interest at heart. So helpful!

Aaliyah Abig I want to sincerely thank Monica for her exceptional kindness and professionalism. She went above and beyond in assisting my mom, Ms. Abigide, showing genuine care, patience, and understanding every step of the way. Her compassion, attention to detail, and willingness to help made a challenging situation so much easier for our family. We are deeply grateful for her dedication and the warmth she brings to her work it truly made all the difference.

Yazmin Gutiérrez I had an excellent experience with this insurance agency. The agent was helpful, friendly and took the time to explain all the coverage options I had. I ended up saving money while getting the right protection for my needs.

lezly madrid Angela is amazing! She has helped with many of our insurance issues and she’s bilingual! Recommend 100%! ☺️

Jennifer McCowen Reyes Larson is the Best insurance Co Ive ever worked with! Very thorough & informative. Awesome group of people. I would highly recommend them.

Char Glidden Yvonne with Platinum Eagle was phenomenal. She could of sold me a policy on my home but told me to keep because I was grandfathered in and she couldnt match it. Who does that?! Appreciated her honesty and whats best for the client way of doing business. Used her to get insurance for my new office building and she got me a great deal! AWESOME experience. I now give her name out to all my clients looking to shop insurance quotes.

San Juana Gutierrez I’m deeply grateful for the exceptional service I received from Horace Mann Insurance, especially from Mr. Buddy Pool. He guided me through the entire student loan forgiveness process with patience, clarity, and genuine care. His time, attention to detail, and commitment to ensuring that everything was completed correctly made a complex process feel manageable—and ultimately, successful. What truly stood out was his follow-up afterward to make sure everything had gone through. That level of care and professionalism is rare and sincerely appreciated. Thank you, Mr. Pool, for being such a blessing during this journey! Dr. Janie Gutierrez