Farmers Insurance - Clay Bachman - Garland (TX)

Fit Cartel “I am extremely impressed with my insurance agent! Not only is she highly knowledgeable and professional, but her bilingual skills are also a huge plus. She made the entire process so much easier by clearly explaining everything in both languages, ensuring that I fully understood my options. Her ability to communicate fluently in both languages demonstrates her dedication to serving a diverse range of clients. If you’re looking for an agent who is thorough, attentive, and truly cares about her clients, I highly recommend her!”

john scheiber This State Farm office is the best. From making transfers to new house out of town to helping with our insurances has been quick and painless. Nidia Ramos was our agent and she definitely is one of the best. Great office!

Belinda Lucio Great customer service. Have been bugging Becky with questions and changes to our policy for several years. Her knowledge and customer care skills are beyond expectations.

Jessica Robles I recommend speaking with agent (Mayra) she is a great person!! She helped me get affordable insurance for my car. She made everything easy for me to understand it was over all a good experience working with her.

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Evelyn Reyes I’ve had an excellent experience with LoneStar Auto Insurance, especially with Olga as my representative. She is always helpful, responsive, and goes above and beyond to assist with any questions or concerns. Her professionalism and dedication make the process smooth and stress-free. I’m sure the rest of the staff is just as great, and it’s clear they genuinely care about their customers. I highly recommend them to anyone looking for reliable and supportive insurance services!

Fred Young They took care of a policy issue quickly and in a friendly manner.

Luis Torres Javier and the team are professional, attentive and knowledgeable about what they do and how they do it. Willing to put in the extra effort to take care of his clients as well as his team. Clean location as well. Definitely need to check them out.

butch munguia Good people, awesome customer service, very professional and personable!