Farmers Insurance - Chad Merling - Baytown (TX)

Gregory Jefferson The service I received was top-tier! Thank you so much Amanda for not only caring about me getting the best Policy possible for me and my husband, but also pairing me with the best policy possible based off of my current living situation. You are awesome!

SarahBeth Hussey Julio was such a big help getting me set up and working His magic to get me the best policy and prices! He did a great job explaining the policy to me and answering any questions I had. He also got everything done very quickly and efficiently. I highly recommend Julio and the Freeway Bastrop Team!

Vicki Robles I’ve been with amax for a little good while. Out of no where my policy gets canceled with no notice ,email ,nothing. I was having so much trouble with getting help at my own location in round rock didn’t do no justice for me. Until Timberlin from a different amax location was I mean the BEST! She took care of me and helped me get my insurance again with no issues. I really appreciate her so much!

Sarae Bernal Lucy, the rep, was amazing. She answered all my questions and even gave me a cold water bottle on a hot day. Little things matter and I recommend this location.

John Duffy Customer service is great - Sandra Ramirez did a great job helping me get insurance on my Ford F-150. Prices will this State Farm beats Allstate. I was with Allstate for over 10 years and dropped them because they kept hiking my prices when I have a clean record. Glad I switched to State Farm.

Kitty Dominguez I am a first time homw owner so I didnt know much about home owners insurance! My brother recommened them and From the very beginning they answered every question and they help me for days until they were able to find me the perfect homeowners insurance. Sandy was super helpful, she explained the steps and details of every question i had and work with me until closing. I am very very happy with my decision and i would definitely recommend to anyone who needs insurance!!

Isaac Medina My first time having insurance on the truck and it was great working with Rosalia, she gave me the cheapest insurance I could find. Thank you Rosalia.

Tony Moreno Poor customer service. Good luck talking with a human. They never call back and are slow to respond to emails. Mortgage insurance keeps going up, found a much cheaper option with progressive

Mary G If you value your vehicle, dont get insured here. Yes, its cheap, but it also comes at a high cost when involved in an accident. They will willingly try and screw you over and not pay or underpay you. They will also make anything and everything as impossible as possible. With so many tools nowadays to do just about everything, its so bizarre that we have to come in to update paperwork, or for them just to get a damn signature like people dont work for a living. Whatever happened to docusign? No other insurance company pulls this kind of bullshit. Just a tactic to keep charging you because they know most people cant come in in time.

Diana Garcia I have had the pleasure of working with Kelly for many years, and I can confidently say that she is one of the best in the industry. Her commitment to exceptional service, attention to detail, and genuine care for her clients set her apart. She is always on top of things, ensuring my insurance needs are met with the best coverage options and timely updates. No matter the situation, she is proactive, knowledgeable, and always willing to go the extra mile to provide outstanding support. I highly recommend Kelly to anyone looking for a dedicated and reliable insurance professional.