Pronto Insurance - McAllen (TX)

Cheryl Gyllenband Chip Martin and his daughter, Julie are great. They are honest and forthright and search diligently to find the best coverage for the lowest premium. Times are hard right now, and every dollar counts. The Martins assure we have the best value available.

Bryan Garcia I had a wonderful experience; the customer service was professional and went above and beyond to find me the best rate. Amanda was fast to find the best option For me in know time. Thank you so much Amanda!

Antonio Salazar I’ve never felt more informed and comfortable with my insurance choices. Great people and great service

Perla Gonzalez ⭐️⭐️⭐️⭐️⭐️ Highly Recommend Alexa I had an amazing experience — everything was done professionally, on time, and with great attention to detail. Communication was clear and friendly throughout the entire process. You can tell she genuinely care about the quality of their work and customer satisfaction. I wouldn’t hesitate to work with her again or refer her to others. Truly top-notch service!

Lisa CapeCohen Working with American Option Insurance is always a pleasure. Their staff is responsive and level of professionalism is top notch! Nothing better than receiving quality insurance with great pricing! I recommend American Option Insurance to all my clients and co-workers in the Real Estate Community.

EYSELATARY Very satisfied! I am extremely impressed with the knowledge and friendliness of the staff. Not only did they save me a rate on auto insurance, they were also able to provide my renters insurance, & because I got both I was provided with a discount. The efficiency & promptness of the service I was provided more than accommodated my needs. I look forward to purchasing a life policy with them as well. Lastly I love supporting local businesses & this by far one of the best around. It’s a breath of fresh air to experience such great customer service in this area.

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

Bralie Hendon Great service. Friendly staff. I recommend them highly!

Hannah Loera I had an excellent experience with the agent I worked with at Russ Glaze. He helped me significantly lower my premiums for car and house insurance and still have better coverage than any other company I could looked into. He explained things well and was personable and efficient. I definitely recommend James at Russ Glaze.

Bryan & Jessica White Good business