Farmers Insurance - Brandon Torres - Seguin (TX)

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

Stealthy Sar Best place to get great insurance for your cars, truck, or home or apartment. The agent who helped me was a true delight. She was professional, courteous, polite, and knowledgeable. Dayana is simply a world-class insurance agent. She got me new coverage quickly and explained to me everything crystal clear. AAA+++

Danny Torres Raquel is awesome. Great service and insurance. Current 5 year customer!

Chayo Olivia made the claim process fast and easy after my fender bender. Very professional and easy to talk to. Really appreciated her help.

Jose ,t,Brito This place has reminded me that professional and true customer service still exist. Katherine went out of her way to answer my call on her day off to provide any help answering questions and even getting a second person involved named Verenice. Both ladies were extremely professional and polite. This experience prompted me to write a meaningful review and also share this experience with my co workers. Thank you PRONTO INSURANCE

mark adkins Pams employees are very helpful and give good advice to how to save money on insurance and keep the same coverage. They cut my insurance bill in half and plus i get money back for safe driving. I advise anyone to call and get a quote, and Pam needs to ensure her employees are well paid.

Tasdith Rahman James and his team are absolute professionals and go above and beyond for their clients. He was out of the office and still made my needs as probably one of the smaller clients he has a priority.

Jeremy Doyle We were looking for an insurance agent to insure our new home, and we knew Hadley from church. We asked her to run a quote for us and let us know what it’d look like. Well the quote was so good and her level of customer care was fantastic, so we knew we had to choose her to handle our business. She was a delight and we will certainly recommend her and Jeff Hamilton to any friends who need insurance.

Vanessa Bazan The girls are extremely friendly and knowledgeable. Joanne, the owner, is fabulous as well. They get you the best prices they can find. Thank you ladies for all your help. Definitely recommend.