Farm Bureau Insurance - Alpine (TX)

Eugene Taber UPDATE: I have to amend my original review, as it is excellent to get a phone call from the name attached to the agency and have an hour conversation about a number of topics. He understood my concerns and addressed every single one of them. We went with this agency at the recommendation of our lender and realtor during the process of purchasing or house. At first they were great. But as we renewed we noticed the rate was rising, and then this last renewal our amount went up a full 25% for no reason. I called the office and left messages with no response. We are currently shopping for a new insurance agent since no one will contact us back. Also, never once has Dustin Paine ever contacted myself or my wife personally. We have only spoken to the agents that work for him.

Adriana Cameron was extremely knowledgeable, kind, and professional. He answered all of our questions, and has made himself available to answer any further questions we might have. He also has kept us updated throughout the process of changing insurances. We are lucky to have found a great family owned business in town such as them.

Jeff Benjamin is very easy to work with and answered all questions to our satisfaction. Customer Service seems to be a lost art. However, Benjamin understands that it is not. As a homeowner of 30 plus years, its nice to see that it still exists. Thus, one of the reasons we switched to his office.

Maria Allen I haven’t always had the best experience with personnel here, but 5 stars for Lance’s service. I was very close to changing insurance companies due to adding another car and not feeling like i could get both covered for a reasonable price. It was almost 5p when i called and Lance stayed on the phone with me to run quotes and get my second car insured. And at a reasonable price. He was so helpful. Thanks again!

Luke Lavay Ive used them for years always super nice.

Minnie Blakemore Friendly staff and when I could not find my card they were happy to print me out a new one in no time

Amanda Garza Isaiah was so helpful today and even found me a great quote for full coverage on my vehicle! I have been coming to Amax for years for insurance and I highly recommend them.

Virginia Staff in Wharton are so thoughtful and always have responded to me timely. Special shout out to Rhonda Mason. She has always gone above and beyond to help me with anything I threw at her. I felt like a pest. She “never” made me feel like one. So grateful for her!

kelly regan (oopsidie) SO quick and easy!! If your a new driver struggling with insane insurance rates, THIS IS UR PLACE!! super friendly and down to earth staff too. 10/10 recommended.

Ashley Bates Such an incredible experience! From getting educated about insurance, to working with me on quotes, and making it easy as possible, Emily made it happen! She was well spoken, well versed, and genuinely cared about my needs and getting me the best rate. I highly recommend this office for your insurance needs!