Extraco Insurance - Temple (TX)

karl ford I contacted Globe Life because Medicare in all its wisdom and power over me wants to know how much MONEY I could have if I withdrew from my babys life insurance policy. They want a statement telling them the $$$ value of this policy, Your staff member was very helpful , kind and knowledgeable in this request. However dealing with your computer generated assistance voice thing was very frustrating. I kept trying with different choices only to get confused and hung up on twice. It would finally ask if I wished to speak with someone just stay on the line......so I did ..... It responded something about wrong choice and hung up.................

Pat Herlitz If the truth be told, I would not recognize Jerry if he was riding in my car next to me. His STAFF however... they are pure GOLD. Both Tammie & Bianca have been of great assistance to me through the years. (Do not be offended Jerry - your team simply does such a good job I never have to speak to you. ;-) Speaking of speaking to you... it looks like I will be adding a motorcycle to my policy!

Clean Edge Tree Service & Removal I have had Wade Hunt/Nationwide Insurance ever since I opened my business and they have always made my life easy. Every question and request has been quickly answered and handled in a professional manner. Even though I am a small business owner, they make sure I feel important. I would highly recommend them to anyone looking to get any type of insurance.

Nonya Biz No points ,never any accidents or claims. Ever... Yet they still raise my price 1000. Yes 1000 a year for the last 3 years. Greed, 30 years with them. And Im stuck because others are started to raise the prices also. So much for loyalty and no claims.. I feel they should NOT punish the customer who is a good driver and has zero claims.. Whats the point of being a good driver and a loyal customer? Cant imagine if I had a ticket or needed to actually use them for a claim. I can not afford this much longer.

Joseph Madden Great agency. Really helped me understand what I need and how they could help me. Took the time to explain everything until I understood it.

Virginia Garcia I am so pleased with the phenomenal knowledge of Ms. Norma!! I had called two other insurance companies but the representatives didn’t make me feel like they knew what they were taking about! I had to repeat myself several times and still wasn’t satisfied with their knowledge! With the cost of living going up. I wanted to make sure I got the best affordable Insurance coverage. Ms. Norma exemplifies what a true insurance agent represents which is listening to the customer and having the knowledge and expertise to answer my questions! I am very pleased and excited to be part of Fiesta Insurance! I will definitely recommend them to my family and friends! Thank you, Ms. Norma for being patient with me. For calling me back with the quotes and double checking that I understood the policy! I truly appreciate your commitment in making sure that I was satisfied with the process! You rock!! You are an amazing insurance representative with awesome experience, knowledge and definitely care about your customers!

Caesar Salazar Wow, where do I begin. Cassie has been our insurance agent for quite a few years now. I trust this young lady with all our insurance needs, home, auto, travel trailer, guest house, medical insurance, dental, and vision. Cassie is not only our agent but has become a friend as well. Her communications during renewal periods are above and beyond expectations. She has gained our trust by her great work ethic and relieving us of the stress that comes during renewal or enrollment periods. It’s always been smooth during transitions and enrollments because of Cassie. Thank you so much for all you do.

Stephen Shoemake Jr Great office, great people.

Susie Doolittle Omayra was amazing today. She was very helpful and explained everything in great detail.

Charles Wade Lisa takes care of us at Farmers Thomas Scott Agency. Shes very knowledgeable and helps break down your policy so you understand the coverages you have. We needed a tow and Farmers reimbursed us up to $75. I took my receipt to Lisa and she submitted to Farmers and I had a refund in my bank in less than 30mins. Excellent customer service at Thomas Scott Agency.