5 /5 Charles Wade: Lisa takes care of us at Farmers Thomas Scott Agency. Shes very knowledgeable and helps break down your policy so you understand the coverages you have. We needed a tow and Farmers reimbursed us up to $75. I took my receipt to Lisa and she submitted to Farmers and I had a refund in my bank in less than 30mins. Excellent customer service at Thomas Scott Agency.


