Dana Gonzalez I have had an absolute horrible experience with Transamerica after the passing of my mom. My other siblings got their check but I did not so I contacted them. At that time I was told that all of my paperwork was in good order and I would receive a check in 5-7 days. It’s been a month and nothing. I have called numerous times and get a song and dance. Customer service really cannot tell you anything except what’s in their computer. They told me a processing team was reviewing my case and that someone would call me in two days. No one called then I called again. I was told someone would call me in two hours no one called I’ve held for supervisors. They never get on the phone. I’ve been told supervisors will call me. No one ever calls me. I just get a run around all the time and all of us has beneficiaries. Get the same thing with 10% tax worth health yet it’s one lie after another and still no check and no one will call me to tell me what’s happening today they said that the taxes were being calculated which is not true. We all get the same thing and they’ve already gotten their check. It’s a horrible experience after the passing of my mom. The customer service is absolutely horrible and I would never recommend Transamerica to anyone. My dad would be so upset if you were alive today don’t buy anything from them. Your descendants will not be treated kindly.
Uyen Vo Anh Quoc Lam has been a fantastic partner throughout my loan process. He’s attentive to market changes, always keeps me informed, and takes the time to explain everything patiently. I truly appreciated his professionalism and support every step of the way.
L M Kris and the Clarity Team have been providing our family financial planning for over 15 years. They have the business acumen and software tools to make sure our investments are maximized and our charted course into the future is active and fun. My husband retired last year at 60 and we are very happy with the Clarity financial plan that is supporting our lifestyle in retirement!
