Douglas B Johnson Insurance Agency - Houston (TX)

David Hoang I have worked specifically with Hang Carrier, who has helped me with my car insurance and home owners insurance. She was able to find the best rates for me and took the time to explain to me what kind of coverage I would be getting with each policy instead of just giving me a generic policy. I truly feel that I was taken care of. She was patient with all of my questions and never made me feel dumb. She is very knowledgeable in the field and is great at what she does!

Yvette Mrs Yvette is always there to help you with your needs. She always goes beyond to help. I would truly recommend oena insurance for your coverage of any need. I have been with them since 2000 and never had any problems with them. Thank you Mrs yvette and all your wonderful staff

Ruth Sarahi I have been shopping around all day.. calling the big and small companies getting the run around. Agents left and right saying they were busy and would call me back.. Then the down payments were outrageous along with the cost.... Then I called here. FATIMA answered and was so sweet, told me she would call back and get me lower quotes and she did. Not only did she get me a low down payment, which mind you wasnt the lowest that I found but she was so helpful, she also got me the lowest monthly quote. 49.50 is what I am going to be paying monthly! Thank you Fatima. You are personable and friendly. Dont change that!

Jorge Jimenez I do appreciate the time y’all take to call me to remind me I have my payment and what day I have to pay and also thanks to the employees Ms.Franco and Also Mr.Jose to assist me thank Y’all very much

Elizabeth Gonzalez Im so amazed at the level of care I received. Sandra A was so helpful with everything that I needed and answered all of my questions. Her expertise with care and customer service was amazing. She truly went above and beyond. I would definitely recommend working with her.

Liza Carrillo Shana is extremely knowledgeable and professional. She answered all our questions and was very patient with us and even stayed past closing time to ensure our coverage needs were met. Highly recommend!!!

Joshua Nicolle Balatbat Andrea has been incredibly helpful with my car insurance needs. She consistently finds the best quotes for me and provides honest advice on which company is the right fit. Her transparency and dedication are truly appreciated, and it’s refreshing to work with someone who genuinely prioritizes my needs. Highly recommend her services!

Shea Lynn White My family and I wemt for lunch on Mothers Day. It was super busy, but the servers and management were handling it like Champs! There was a hiccup with our food, but they made it right. It wasnt our first time and sure wont be our last. Thanks Willies for making what could be our moms last Mothers Day with all of us together great! ❤️

Daniela Raga Great customer service from Esmeralda, I really recommend speaking with her and getting your insurance policy with her , she takes the time to look through the insurance companies and give you a great deal

alejandra martinez I had an outstanding experience with Jazmin for my personal auto, home, and classic vehicle insurance. From the start, she was incredibly friendly and took the time to explain all my options clearly. Her knowledge and attention to detail gave me confidence that I was getting the best coverage at a great value. She was patient with all my questions and made the process smooth and stress-free. I highly recommend her to anyone looking for reliable and professional insurance service!