Direct Auto Insurance - Waco (TX)

Delma Dominguez The lady was very sweet and yes, they help me out and they gave me the lowest insurance try it out

Monse Gutierrez I’ve had an excellent experience with Freeway Insurance. From the moment I signed up, their team has been professional, responsive, and genuinely helpful. They took the time to explain my policy options clearly and made sure I had the right coverage for my needs. What really stood out to me was how easy it was to file a claim. The process was fast, straightforward, and stress-free. I received regular updates, and the payout was issued promptly without any hassle. It’s rare to find that kind of reliability and transparency in this industry. Customer service has always been top-notch—every representative I’ve spoken with has been knowledgeable and courteous. I truly feel like a valued customer. Highly recommend to anyone looking for trustworthy, efficient, and customer-first insurance services!

Martin Hernandez Always so helpful and great environment

Daniel Hughes I dont remember when I started with BDI, but I was in a bind and needed auto ins. QUICK LIKE!! A friend had talked about how he had an ins broker so I googled it. BDI came up. I spoke with Barbara and she has consistently gotten us the best coverage (and best price) for our cars and home. The last two times when Auto Ins is renewing she has reached out to me to tell me other companies to go with. This kind of attention to detail, researching and overall great customer service is they have been doing business for over 100 years.

Lori Nicholosi I have always been pleased with the service here, and they use to be the cheapest around, but that has changed, they still deserve 5 stars for the service they give....

Omar Martinez Very responsive and patient with me. Take the time to explain the policies and costs. Been a customer for over twenty years.

Mighty 717 Great customer service and attention to detail on the quotes that they sent me and Larry is a great employee

Cristina Ibarra Karla is always there to help If we ever have any questions!! Great customer service.