Serrato Insurance Agency - Terrell (TX)

5 /5 Virginia Minter: I had been with the same insurance company for over 10 years, and decided it was time to check out some other companies regarding price. I reached out to Serrato Insurance and spoke with Jocelyn Santana, and she was great. I told her what I was looking for and asked for 2 quote and she provided all the necessary information for me to make the decision in making the switch.

1 /5 Mary Stiggers: They have new workers in there now and they use to help you but now they gotten worse and they sold my husband 2 policies for the same car knowing it’s against the law I really like them when the older lady was in there but now I’m fina have to switch to someone else and don’t think of getting a refund and it’s their fault you still have to wait and get your money thir the mail when you have them cash tired of these folks

5 /5 Daniela Ruiz: Leslie and Ana are very knowledgeable, very informative! I was impressed with their professionalism and customer service!

5 /5 Felix Duenez: I couldn’t be more impressed with Ana as my car insurance agent. She’s always kind, attentive, and incredibly informed. Every time I have a question, she takes the time to explain everything clearly and with patience. Ana is not only professional but genuinely respectful and caring in every interaction. She consistently finds me the lowest price possible, ensuring I get the best deal without sacrificing quality. It’s always a pleasure to work with someone so nice and dedicated to providing the best service possible. Highly recommend her!