Chris Sapp: Allstate Insurance - Texas City (TX)

Matthewcham Incredible agent. Makes all my matters go very smoothly and easy.

Jason Cooley Jacob at Smith Allen was great. Saved us big $ on both home and auto compared to Jake from...! He was very responsive and on top of things the whole time. I would not hesitate to refer Jacob and Smith Allen insurance.

S M I have always had a good experience here. I have been with them for about 3 years already and have no complaints. They have great, inexpensive prices. They actually lowered my policy $20 monthly. I ended up saving over $200 throughout the year.

brandon wise Exceptional Service and Comprehensive Coverage Ive had an outstanding experience with Royalty Insurance company. Their customer service is consistently top-notch—responsive, knowledgeable, and genuinely attentive to every detail. Whether its a question about my homeowners policy or a claim related to my car insurance, their team handles everything with professionalism and care. The coverage options are comprehensive and clearly explained, making it easy to choose what’s best for my needs. I especially appreciate how proactive they are in keeping me informed and ensuring I understand all aspects of my policies. If youre looking for an insurance provider that values its customers and delivers reliable protection for both your home and vehicle, I highly recommend them.

Nikandros TTRPG Emily helped me with getting all my insurance transferred from my moves across the country. Not only was she easy to talk to but we found out that I could get a lot better coverage while paying less. I feel like I got the best help possible and now I know I have an agent to reach out to for any help!

Brenda Douglas Pay out is great but customer service is terrible

Vicky Michaels He is very prompt to assist, gets you the best price, I have been with him for 12 years

Anna Ybarra Farm Bureau agents explained my policies, and covered details to ensure my understanding of what I was purchasing. They actually sat down, face-to-face with me to review my coverage. Who else does that?

Ivan Francetic I visited this organization seeking an auto insurance quote, and unfortunately, my experience was deeply unsatisfactory. The representative provided a quote of $754.00 without disclosing that the actual policy cost was $554.00, with an additional $200 labeled as a service fee. Subsequently, I discovered two charges on my account: one from Progressive and another for $200 from Y Martinez Agency. Upon questioning the agent, she maintained a stoic demeanor and expressed helplessness. Seeking resolution, I spoke with the owner, Jose Raymudo, explaining that I was unaware of the $200 service fee for a brief ten-minute service. Regrettably, he was uncooperative and declined to refund the money. Had I known about the substantial fee upfront, I would have opted to contact Progressive directly. I caution others to avoid dealing with your organization to prevent falling victim to hidden charges. Obtaining quotes over the phone or from alternative sources seems a more transparent option. It is disheartening to see Progressive insurance associated with such questionable practices.