1 /5 Jose Alonso: Managment rude. Do not recommend! Look elsewhere unless youre okay to deal with the rudest management ever! A friend recommended them to me, and it was the worst recommendation ever.
1 /5 Jasmin Canales: Absolutely do not recommend this insurance company.
I called weeks in advance to cancel my policy and even signed the necessary paperwork to authorize the cancellation. I followed up with a phone call to confirm everything was processed, and I was told the cancellation was completed on their end.
Despite that, they went ahead and charged my card for a renewal fee. When I called to fix it, they suddenly had no record and just kept giving me the runaround.
This company is completely untrustworthy. They take your money even after youve done everything to cancel properly. Save yourself the headacheāgo somewhere else. These people are money-hungry and dishonest.
1 /5 Michelle M: I do not recommend Cerra Insurance as they will tell you one thing and then you find out it wasnt true when you call to follow up. VERY SCATTERED!
1 /5 Ana I. Rodriguez: The worst!
Do not useā¦. So rude!
1 /5 Amber N. Rodriguez: Management is rude.
Not recommended. Find someone else.
Rita Montoya Jennifer Reyes, has been so helpful with me in change my insurance company. She helped me pick the coverage for my cars and house that is best suited for me and my family. She is very knowledgeable and has the best costumer service skills.
Liza Birge Have been a client for 3 yrs. With J&D insurance and I have had only a good experience thru out. Their staff is always willing to go the extra mile for me and I appreciate their professionalism and friendliness.
Elizabeth Exum Michael is extremely attentive to our personal and commercial insurance needs! He goes above and beyond to make sure we have the best coverage and prices! He is always a phone call or email away! All of the agents at Zamora Insurance are top notch and we are thankful for them!
Michael Aldaco Got awesome help and. And was very personal answered all my questions and helped find the best rates. Would strongly recommend to anyone looking
Frank Villarreal Arlette insurance Rep an asset to this business we got insurance with her rep for Progressive insurance she was courteous and professional will certainly return
Wisdom Parris Ms Elvitz it was a pleasure communicating with you. I must say you are a great Representation to La Familia insurance co. Very professional, pleasant, knowledgeable and I must add, I respect how you kindly answered all questions respectfully with great customer service. Your superior must be very proud of you. Again, thank you and Iāll be recommending to anyone, La Familia insurance.
Ulises I canāt recommend them enough. They were on top of everything and achieved a same day resolution. I felt truly cared for and supported from start to finish.