Cash Works - Texarkana (TX)

edith alarcón herrera Excellent service

King Kuba Kaylee was wonderful very knowledgeable. Good service will definitely be back again. Will definitely recommend y’all come down here.

Yvette DeHoyos Had an amazing experience and customer service. Amberlee was very helpful and friendly. She helped me through the process and took the time to answer all my questions! She provides amazing customer service with a great deal of patience!

Timothy Birdsong We have been clients for years! They really helped us with our financial plan after getting married and understanding our financial situation. We really enjoy working with the whole GFM team and feel that they have our family’s best interests at heart.

Dennis Mikhail Had my taxes done here a couple years ago, and then got audited 2 years later because they filed our taxes improperly. Being tax experts I would expect them to let us know hey this is not the way to do this or actually doing it the right way and then on top of that charging us $300 which was a discounted price to file our taxes with no audit protection according to them even though I remember them telling us that there was audit protection. Now my spouse and I owe $14,000 to the IRS and theyre of course not liable for anything like any other crooked business that doesnt want to do what they get paid to do. I understand if we have a debt we have a debt that is our responsibility but the reason to go to a tax expert is to make sure this type of thing doesnt happen. Otherwise we would have just done this ourselves or went to h&r block which would have charged a quarter of that price and had audit protection. I would stay away from these people if you want to make sure you dont have any legal repercussions with the IRS.

Welington Fernandes I only stayed on the call because my insurance covers it, but this was hands down the worst customer support experience I’ve ever had. The wait time to speak with someone is incredibly long, and when you finally get through, youre met with a rude and unhelpful agent who clearly has no interest in actually assisting you. They talk over you, don’t listen, and make the entire process even more frustrating. If youre thinking about calling them, prepare to be extremely patient, or better yet, avoid it if you can. Absolutely unacceptable service.

Phyllis Smith this location is THE worst!! banking experience ive ever had...the lines are long the tellers are slow and there are more people walking around "mingling" instead of helping to get customers in and taken care of!!!