City Credit Union - Gainesville (TX)

Kendra Barnes Weve had Accent Financial Services manage our taxes for years, before Matthew Butscheks passing, and currently. The team here is very thorough, patient, and a pleasure to work with. Id recommend them to anyone.

Shae Minter Weve had several great experiences with RoseRock. They are straightforward, easy to work with, and they keep our contractor happy by funding draws really fast! Theyll always be a partner in our projects.

Cristina burgos Great staff......Love that Eric is such an understanding person he is so Awesome. He works around your schedule and explains every question you have and makes you feel very comfortable. Definitely will take my business to him. Thank you Mr Eric for you patience and your Awesome Customer Service

Chad Caldwell This was originally a 2 star review. See end of the review for Smart Financials actions related to my original review. Ive been very impressed with my local branch, but the call center has been a different story. My first interaction was with Valerie. She was friendly and answered all of the questions I had at the time. She also gave me her direct number in case I had any further questions. This is where the customer service has hit an iceberg. I have called her direct line 5 times in two weeks with no response. I know its the correct number because her greeting states her name and says shell contact you back in a timely manner. Im unlikely going to continue this loan process with yall since I have been completely ignored. Will likely just stay with my current "to big to fail" bank, since they at least return queries to my questions. Jeremy and Angela contacted me and completely remedied the issues with me, and I am very satisfied with their response. I believe they will be using this as a team coaching opportunity, and should not be a problem in the future.

Lorena Ortega Linette made the loan process super easy and convenient. She has continued to answer any and all questions about my loan. Would definitely recommend for those who are starting to try and establish credit.

Austin Exum Judy is great at what she does and always puts the customer first. We appreciated her help on the purchase of our home. She will be our go to from now for anything mortgage related. Thanks Judy!

Latoya Roland I enjoyed the vibe and the atmosphere Tesha went above and beyond. I was in and out within 30 minutes. Thank you Tesha! Youre awesome!

Emily Asminda Almazan John took the time to understand my goals, explained everything clearly, and helped me create a plan I actually feel confident about. I never felt rushed or talked down to — just supported and informed. Whether you’re just starting to build wealth or refining a long-term strategy, John is the kind of professional who listens, educates, and empowers. Highly recommend him to anyone looking for honest, knowledgeable financial guidance.

Shelley Tijerina I can’t say enough good things about Hoyl Financial. After my mom passed away, they helped me navigate all the paperwork to collect her benefits—and made a tough process so much easier. They gave me regular updates (even when there was no news), followed up with each policy when things stalled, and stayed on top of every detail. They were also kind. They said heartfelt things about my mom, met with me face to face, and treated me like a person—not just a client. I got updates by phone and text, which made communication easy and consistent. If you’re looking for a financial team that truly cares—one that sees you as a person, not just a name on a client list—this is the firm for you.