Bert Williams Insurance - Pleasanton (TX)

1 /5 Heidy Teague: I purchased a home owners policy and had nothing but issues from the beginning. First they put the policy to my rental not to the home I was purchasing, then come to find out 9 months later, that my premium changed when they fixed the address. They did not tell me at the time and they did not contact me and let me know, I found out from my mortgage company that my policy was about to be cancelled. I have been given nothing but the run around and false information at every turn. Very disappointed by the service received.

5 /5 Wanda Pena: I worked with each of these ladies in the past and they are the most amazing people you can ask for.

5 /5 Adrian Ramon: Was a great experience, the staff was nice friendly an very helpful

5 /5 Ellen Brown Guerra: I recommend as the best and they will work with you to find what you can afford.

1 /5 Ashley Thomas: I wouldn’t even give this company 1 star!! I am a single mother and purchased a newly remodeled home! Lived in it for 1.5 yrs before I started having major issues with the house! I filed a claim and an adjuster was sent out in his Sunday best dressed! He basically placed a moisture meter on my floors and was GIVEN pictures of the possible issue that was causing my subfloors to ROT! I had to call to check the status of my claim and was straight up told NO that my insurance was not going to cover the problem! I asked why and they only said they don’t cover seepage! I personally called and spoke to Margie and asked if there was a way to send a more competent adjuster for a second opinion and she was not helpful at all and basically told me no they are not covering my damage! DO NOT use this company!