Ayala Insurance Agency - San Antonio (TX)

Tiffany Valdez Alan Abraham is amazing, he has been my agent for a few years now. He always gets in touch with me and finds me lower auto rates before my insurance renews. He calls and sends prompt emails and all I have to do is sign the electronic document. If you never want to worry about finding a good rate, make him your agent as well!

Mary G If you value your vehicle, dont get insured here. Yes, its cheap, but it also comes at a high cost when involved in an accident. They will willingly try and screw you over and not pay or underpay you. They will also make anything and everything as impossible as possible. With so many tools nowadays to do just about everything, its so bizarre that we have to come in to update paperwork, or for them just to get a damn signature like people dont work for a living. Whatever happened to docusign? No other insurance company pulls this kind of bullshit. Just a tactic to keep charging you because they know most people cant come in in time.

Jesse Dryer Ms. Amy Frank is an A+ employee. Kudos to Ms. Frank. I called her to set a cruise up for me with about two weeks notice. She said shed get right on it. I had no idea how Awesome her "right on it" would be. She asked me questions about what i was looking for and how many days. She was able to book my round trip flight, one hotel night stay, transportation to the airport and cruise line terminal to and from. She took care of everything. I flew from my town to Miami Florida. I stayed at the Couurtyard Miami Airport over night so as not to have to rush around to get to my cruise line (Iwould not have thought of this). She sent me my documents, labels and tags. She was Awesome in my opinion. The peace of mind She gave me. I called a couple of days prior to departure for a refreshing of direction and info so I could make sure I understood what was going on. Thanks to Ms. Frank for her experience in arranging trips and to AAA for the training and for the good sense to hire a Travel Ambassador suchas Ms. Frank. I definitely recommend her for travel arrangements.

Heather Penton Always very helpful and great customer service.

laura garcia With skyrocketing increases in insurance premiums I sought out the friendly and knowledgeable staff at Freeway Insurance. I was a previous loyal customer to a large insurance provider that appeared to have our best interest at heart but after years and years of continuously increasing prices our agent never took the time to sit down with us to discuss potential savings or policy adjustments that could have helped us save money my family and I decided it was time for a change. We made the mistake of continuously paying the high costs and not advocating for our selves. Anna Rosas with Freeway Insurance took the time to listen to our coverage needs and diligently worked on getting us the best price for the coverage we were looking for. She truly had our best interest in mind and took the time to explain the coverage details. We are so thankful to Anna and Freeway Insurance because no one should have to sacrifice cutting household costs to meet the rising prices of insurance coverage. Anna helped us cut down our monthly premium by 50% without sacrificing our insurance coverage. We will be forever grateful for Anna Rosas and the staff at Freeway Insurance.

Mary Monreal They have being good for try to solve my problems.

Carlos U I would like to express my sincere appreciation for the exceptional customer service I received from Stormie Garza in Billy Holt’s State Farm office. Ms. Garzas assistance in securing new auto insurance for me was outstanding. Throughout the entire process, she responded promptly and thoroughly to all my questions, including the important task of adjusting my policy to remove my adult children from coverage. Her professionalism, patience, and friendly demeanor created a truly positive experience. Ms. Garzas dedication to customer satisfaction is evident in her helpfulness and positive attitude.

Vanessa Bazan The girls are extremely friendly and knowledgeable. Joanne, the owner, is fabulous as well. They get you the best prices they can find. Thank you ladies for all your help. Definitely recommend.

Amy Dickerson Sandy Pontes has been my agent for the last 20 years. I did not have slab coverage with my previous policy. She got me the coverge I needed. Excellent service & a Can Do Attitude always willing to help. Thanks Extraco for Professional service.