Andries Insurance Agency - Conroe (TX)

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Nick Albert I use Greg for my personal insurance needs for auto, home & umbrella coverage & could not be happier with his service. Every friend & client I have sent to Greg has been extremely happy with his services as well. Would highly recommend him to anybody looking for help with their insurance needs.

Erika Cochran Leslie was super helpful and very knowledgeable!! I definitely recommend her services and gave us the best quote for insurance our in New Mexico !!!

Max Blum I want to recognize Brandon Licon, a representative from the Wolfgram State Farm agency in Frisco, Texas, and congratulate his agency for hiring and retaining such high-quality staff. Brandon provided me with outstanding service by helping me navigate the complex process of selecting the best home insurance plan for my family, all at a reasonable price. I am an engineer with over 40 years experience in professional marketing and sales, so I truly appreciated Brandons expertise as he guided me through the details of insurance coverage and various cost options. He approached everything with intelligence, patience, and professionalism. As a result, I feel confident that I have chosen the best option for my home insurance policy.

Michael Horton Jr Rodnisha Lillie is patient, very great at explaining, and helping me simply understand what we as customers will receive when purchasing car insurance through freeway. She helped me find insurance the same day that I called, at a great rate for me. I greatly appreciate her help. I called for a quote, and hung up with awesome affordable insurance in my name lol! I definitely recommend her for an insurance policy. Very helpful. Thank you Rodnisha Lillie & Freeway Insurance!

Ernest Tillman I was very impressed with this Allstate Office managed by Irene Guajardo. She has about 40 years of experience and was very knowledgeable about helping me with my HOME and AUTO insurance. She made sure I got ALL the Discounts available to me and her ability to write Insurance Policies for MY needs helped me save money as well. Her staff of Linde Jake and Sylvia are also knowledgeable and they all understand that they are in the CUSTOMER SERVICE business because of the way they treated me and my wife in a kind and professional way as we went thru the process of changing from USAA after they doubled my insurance bill in 5 years after 36 years with them and having only 1 claim. Irene even helped me with changing from my old insurance company which can be a little stressful as well. If your Home and Auto insurance bill keeps going up and up you will be surprised how much Irene and her staff can save you and IT IS SO NICE if you have an app question or policy question you can just drop by since they are Local in Conroe and they are happy to help you. My wife and I are very happy we made the switch to Allstate but especially with Irene Guajardo.

Kristen Walker Absolutely ridiculous that I have to call the number to change the automatic payment renewal that I didnt even sign up for. I should be able to change whatever I want regarding MY payment and MY account withput being redirected to calling the company. You lost a customer for making managing my own account so inconvenient. Good job!!

Ashley Alvarez I cant recommend these guys enough. Not only is the customer service of this team so friendly and accommodating, but theyre also highly knowledgeable and will advise you on the coverages you need. If youre looking for a better rate, definitely give them a call!

Eric Theriot Debbie has always delivered customized solutions based on our needs. This is not a cookie cutter firm, they take the time to study and understand you personally before you ever see policies. Pelican Insurance has been our choice for many years!