5 /5 Benny Jude: We always have a wonderful experience with Remco in Lufkin, customer service is always great, and they always work with us on reinstatement and late fee discounts especially. We’ve had several good experiences where we needed to do those services. They have been great since the beginning when we sought them out to bring new business.
1 /5 Doittoem: This is the worst insurance in Lufkin TX do not go to them.
3 /5 Yuovette N: They are a good company but when I wanted to add a vehicle I was told they couldnt do it. Strange cause Ive never had a company say no
5 /5 Edward Martin: Very helpful and professional and understanding
Jon Braun I had been with Allstate over 31 years and recently switched to State Farm with Dan Garber (DJ) due to his excellent customer service and knowledge. This was not an easy decision after being with someone for so many years, but DJ is a level above other insurance agents. DJ is always available for questions and very timely in responses. I have a bunch of kids and he was absolutely wonderful in helping them set up their policies so they could be independent. In fact, it was one of my daughters who initially contacted him out of the blue. DJ was so helpful in walking through things with her and worked so hard to obtain excellent rates that we all switched. When calling the office, DJ is personally involved and is very easy to contact. In short, I would highly recommend DJ for home and auto insurance!
Wisdom Parris Ms Elvitz it was a pleasure communicating with you. I must say you are a great Representation to La Familia insurance co. Very professional, pleasant, knowledgeable and I must add, I respect how you kindly answered all questions respectfully with great customer service. Your superior must be very proud of you. Again, thank you and I’ll be recommending to anyone, La Familia insurance.
Randy Matz Made promises and not only failed to deliver them but inexplicably failed to return any of my attempts to contact him. He put me in a position where I needed him and then left me high and dry. I still dont know what happened..unfortunately I cannot recommend.
Jose Gomez Ingrid gave excellent service and was very patient with me ,she took the time to answer all of the questions I had and helped guide me through the process. I was given the lowest rate that I have found while searching for insurance and would highly recommend them!! There awesome !
Damon Schaumburg They make sure its a quick and easy process and go over your insurance options with you so you understand what your getting. Highly recommend!
melissa hernandez Great service, especially Denise very humble and a great person you can talk to and very helpful high recommended. Thank you so
Much.