1 /5 C K: 0 stars if I could. The broker didnt list my employer right, leading to my insurance being canceled without me knowing - a day before a huge hail storm that devalued my car thousands of dollars which I didnt technically have active insurance for. Wouldnt respond to requests about errors and omissions insurance to cover the brokers mistake. Didnt have money to get a lawyer, unfortunately. They took no responsibility - I had to maintain the insurance since I had an insane amount of damage to my brand new car. I never got it covered - just had to sell the car and take a huge loss to get out from under it. Not worth the risk.
1 /5 Beverly Dorsett: It shouldnt even be a 1. I was in a hurry to get insurance and was told my next payment wouldnt be due till the 9th of each month. First of all it was actually MORE expensive than my last insurance company and then today August 23rd. I get a bill saying its due on September 1st. My check doesnt come till the 2nd and they told me Ill get a LATE CHARGE of like $13 or more. Dont be in a hurry. Their advertisements are lies. $32 naw.. Im paying $100 a month and was paying $88 somewhere else which is ridiculous too. FOR MINIMAL LIABILITY
1 /5 Hope: Got told that my card is on autopay, didnt even tell me that I had to sign in a physical document until I call the next day after my payment is already charged for a late fee. Very disappointed, I used to have great service. Then didnt even get a call back after 25min !!
5 /5 Samantha Hernandez: Xochitl was very helpful and very understanding. She did not rush me off the phone and did everything she could to fit my issues along with her manger Sonny. I will continue doing business with A-Max Auto Insurance because of employees like them!
5 /5 danny huckabee: Came in got a great price..very professional..victoria was great to work with. She was friendly answered all my questions and had me in and out in no time....would recommend amax to everybody. Go see Victoria she was great.
Erasmo Harter I had the pleasure of working with their agent to get car insurance. They did an outstanding job responding to my questions and worked patiently on all my paperwork. They served me well, and I highly recommend working with this agency!
Merilynn Fantastic agency to deal with! Ive dealt with Lisa for awhile now, and she is my first female agent, and the first agent who has gone the extra mile to get me the best rates for my needs. No over sale, or messing around. She gets the job done with care and concern for her clients!
Alex Ortiz I highly recommend coming in person to this car insurance office! The service was outstanding, and Im beyond thankful for Paula for helping me out.
She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free. If youre looking for great customer service and reliable coverage, this is definitely the place to go!
Kupoftea Hamilton This lovely lady that directed me into saving money with our camper truck bundle also blessed me with my conservative questions anout church in the Baytown area. Superb hometown feeling is what I experienced!
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Sulie M The service is unlike any other insurance agency in the area! The ladies are warm and welcoming and explained my coverage very well! Very honest and treated me with respect! I would recommend anyone to try them out.
Loretta Washington I wanted to share my experience with Megan and Victoria. I want to thank them for their countless hours of hard work and patience. My previous auto and home policies were a complete wreck. Not only did they write me a better policy and saved me thousands of dollars , they stayed late after hours due to my work schedule and walked me through the entire process, while making sure I understood my coverages in detail. No other agent I have had has taken the time to do this! They are deligent, caring and their customer service is unmatched and went above and beyond my expectations! I have recommended Megan and her staff to my family and friends and they have a loyal customer to the end. Words can not express my gratitude and appreciation! Thank you Megan and Victoria.
Harrison Fatoki Ms Dennis Paul and her team provide the most excellent services in home, auto and life insurances. They are the bar for professionalism.
april garcia Chris was amazing and helped me get the best deal. He was so calm and patient. He made me feel like a friend instead of a customer. I was sick and couldnt answer his calls at the time we originally scheduled and he never gave up on me. When I finally was able to talk to him, we picked up right where we left off. Thank you Chris!
Linda Griffith Christian helped me navigate through getting set up with Medicare and I am so appreciative. He is very knowledgeable, professional, and kind. It was my first experience with Yantis-Johns and I highly recommend them for your insurance needs. Thank you so much!!