1 /5 Amanda Nicole Pena: Wanted to love this place since I have been a customer for years but they keep canceling my policies for no reason. I wasnt even informed I was no longer insured and the reason was beyond ridiculous. I was dropped for not providing pictures of the license plate on a new car even when my agent never told me I needed it and assured me I was good to go. I was given my insurance card and paid the start up basically for nothing since I was dropped apparently a few days later. When I called to get it situated, I was bounced around for an hour on the phone with multiple branches and told they were with in person customers and couldnt help me. So disappointed.
5 /5 AEL: I’d like to thank Ruth Villanueva at A-MAX Insurance for her great customer service/support. She provided me with a new auto insurance quote. Very helpful and explained to me in detail what my policy would consist of. Because of her great service I did proceed with purchasing the policy and within minutes after signing my policy documents she sent me my proof of insurance. Again thank your Ruth for you assistance today.
5 /5 Cesar Lecuona: Oscar was awesome & he helped a LOTTTTTT. Like freal, helped me figure out my car issues straight away, very much appreciate the customer service.
Karla The staff here has been so helpful in helping me get the coverage I needed in my budget. Chauncy R referred me to the agency and Mary L ran some different bundles for me to see what would work for me! Both ladies were so patient with me and busy life. Both of their communication during this experience was top tier! They explained everything and offered options I had never considered. Thank you so much!!!
fernando hernandez Great quotes and great customer service from Yesenia, she was very patient and very understanding and went the extra mile to explain all the details. Will keep her in my prayers so she can be blessed by her superiors for doing such a great job. Thanks again Yesenia!!
Jay McGregor Working with Brooke and the Grimes insurance company was terrific..!! We are new to the area but Brooke made the transition super easy, got us great coverage for our home and it was all done amazingly fast!! I would highly recommend Brooke and the Grimes Insurance Company to everyone!
Alasgar Alasgarov Latisha is an outstanding auto insurance agent! She took the time to explain all the options available to me and made sure I understood the policies I was purchasing. Her communication was clear, and she was always available to answer my questions. I appreciated how she personalized the policy based on my driving habits, which helped me save money. The whole process was quick and hassle-free. I highly recommend Latisha for anyone looking for reliable and professional insurance services!
Ashley Roblin Love this place. My whole family have had our car insurance through them FOREVER! Ken Phillips and his sister are the nicest most laid back people you will ever meet. And to top it off, they really do have the cheapest prices around. My work sells the same brand of insurance that I have through Phillips, but, it is $15 more expensive per month for liability! My boss says that nobody can beat his rates...... Phillips insurance can!
Leah Wiley We have had a great experience since moving to Rollo Insurance! Not only are we saving money but the process was so easy! Brandon and his team are very knowledgeable and go above and beyond to get you the best deal! They are so friendly and so much easier to get in touch with than your typical company.